Job Title: Patient Care Coordinator

Job Overview

We are looking for a Medical Scheduler to handle a high volume of incoming calls and appointments, providing excellent customer service with a focus on one-call resolution.

Remote work may be an option after 6 months based on performance

Key Responsibilities

Manage incoming calls and requests efficiently.Schedule various appointments for over 100 multi-specialty physicians.Use available resources to assist callers effectively.Transfer calls to appropriate departments when necessary.Collect and relay essential information to clinical staff.Respond to emergencies as per established procedures.Daily use of NextGen medical software and Microsoft Outlook.

Essential Skills

Experience in customer service, preferably in a call center or healthcare setting.Proficiency in Microsoft Office, especially Excel.Familiarity with appointment scheduling and multi-line phones.

Qualifications

High School Diploma or equivalent.At least 2 years of healthcare experience.

Work Environment

This position is based in Poughkeepsie, working Monday to Friday from 9:30 AM to 6:00 PM, with one Saturday shift approximately every 4-6 weeks.

If you're excited about providing great customer service in healthcare, we want to hear from you!

This position is expected to fill quickly, so we highly recommend you apply as soon as possible!

Pay and Benefits

The pay range for this position is $16.00 - $20.00

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision\n
• Critical Illness, Accident, and Hospital\n
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available\n
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)\n
• Short and long-term disability\n
• Health Spending Account (HSA)\n
• Transportation benefits\n
• Employee Assistance Program\n
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Poughkeepsie,NY.

Application Deadline

This position will be accepting applications until Jan 17, 2025.

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\n \n About Aston Carter:\n

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

\n Diversity, Equity & Inclusion\n

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

\n Hiring diverse talent\n Maintaining an inclusive environment through persistent self-reflection\n Building a culture of care, engagement, and recognition with clear outcomes\n Ensuring growth opportunities for our people\n

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

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