We are seeking a detail-oriented and friendly Medical Front Desk Receptionist to join our healthcare team. The ideal candidate will have exceptional customer service skills and a background in managing front desk operations within a medical practice. This role involves greeting patients, managing wait times, handling intake processes, and maintaining accurate medical records.
ResponsibilitiesGreet patients as they arrive and manage 20-minute wait times.Assist patients with intake processes, including copying required documents.Collect co-payments, co-insurance, and deductibles, and issue receipts.Manage the cashier box and daily deposits according to company policies.Process walk-in patients and visitors.Answer phones and schedule appointments.Manage medical records by maintaining, filing/scanning, and preparing them for schedules.Ensure all correspondence is scanned and/or filed in a timely manner.Process requests for medical records release and maintain appropriate logs.Perform all other related duties as assigned.Essential SkillsCustomer serviceHealthcareCare managementManaged careData entryPatient careFront office operationsMultitaskingCommunicationAcute careMedical terminologyCare coordinationAdditional Skills & QualificationsHigh school graduate or GED required.1+ years of experience working within a medical practice or working front desk in a medical practice.Work Environment
This position is based in a medical office environment with working hours from Monday to Friday, 8am to 5pm. The team consists of 2 Providers, 2 Medical Assistants, and 1 Clinic Administrator. The dress code is business casual, with black or khaki colored pants and a company top once provided. Closed-toe shoes are required.
Pay and BenefitsThe pay range for this position is $16.00 - $17.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Taylor,TX.
Application Deadline
This position is anticipated to close on Feb 27, 2025.
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
Diversity, Equity & InclusionAt Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
Hiring diverse talent Maintaining an inclusive environment through persistent self-reflection Building a culture of care, engagement, and recognition with clear outcomes Ensuring growth opportunities for our peopleThe company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.