San Antonio, TX
Job Description
This role involves managing incoming calls, handling requests for services from providers, providing information on available network services, and transferring members as appropriate to clinical staff. Additionally, the position manages the referral process, processes incoming and outgoing referrals and prior authorizations.
ResponsibilitiesConduct triage.Work with hospitals and the clinical team to ensure seamless patient care.Manage incoming calls and handle requests for services from providers and members.Manage the referrals process, including processing incoming and outgoing referrals.Prior authorizations.Patient intake.Additional Skills & QualificationsHigh school graduate or GED required.2+ years of experience in a physician’s clinic or hospital preferred.1+ years of experience working in a medical care setting as a receptionist or medical assistant.Work Environment
The work hours are from 8 AM to 5 PM, Monday through Friday.
Pay and BenefitsThe pay range for this position is $18.00 - $21.00/hr.
Workplace Type
This is a fully onsite position in San Antonio,TX.
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
Diversity, Equity & InclusionAt Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
Hiring diverse talent Maintaining an inclusive environment through persistent self-reflection Building a culture of care, engagement, and recognition with clear outcomes Ensuring growth opportunities for our peopleThe company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.