Optum in the tri-state region (formerly CareMount Medical, ProHEALTH New York, and Riverside Medical Group) offers an interconnected network that enables us to work collaboratively to better coordinate care among our doctors and care teams. Together, we offer you and your family access to more than 2,100 providers, representing 70 specialties, working in 360 medical practices and more than 55 urgent care locations across New York, New Jersey, and Southern Connecticut. For more information, visit www.optum.com/tri . ProHealth is one of the largest private multi-specialty medical practices in the Northeast and has been serving the health needs of Long Island and the Greater New York Metropolitan area since 1997. With over 900 providers in 300 locations, our goal is to provide quality health care to ensure that our patients get the right care at the right time. At Optum, we are transforming healthcare nationally while providing physician-led care locally. Join us to start **Caring. Connecting. Growing together.** **Colon and Rectal Surgery** , has an immediate opening for a friendly, patient focused and detailed oriented **Patient Care Coordinator** to join our team. **Patient Care Coordinator** to is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals. **Schedule:** A 37.5 work week Monday through Friday between the hours of 7:30 am to 5:00pm. The schedule will be determined by the hiring manager upon hire. **Location:** 3 Vermont Drive, First Floor, Lake Success, NY 11042 **Primary Responsibilities:** + Greets patients, family members and guests with a friendly smile + Obtain accurate and updated patient information, such as name, address, insurance information + Perform insurance verification on the date of service + Scheduling appointments and procedures in an organized and efficient manner + Scheduling procedures in external different facilities + Check in\out patients + Answering incoming and outgoing telephone calls promptly and courteously, + Perform referral documentation promptly + Ability to utilize functionality of an electronic medical record to obtain accurate and updated patient information, such as name, address, insurance information, medications and authorizations. + Answering incoming and outgoing telephone calls from specialty pharmacies and provide clarification on prescriptions and obtain delivery dates. + Adhere to the standards identified via Sparq regarding Optum Employee Policies. + Work cohesively with fellow employees to achieve specific team goals. + Comfortable working in high pace/complex environment. + Participate in planning, coordinating, and implementing care in conjunction with the multidisciplinary team in accordance with the Plan of Care. + Assure the continuity of care through scheduling and tracking systems. + Provide effective communication to patient / family team members and other health care professionals as evidenced by documentation, case conferences, communication notes, and evaluations. + Comply with administrative policies to ensure quality of care. + All employees are expected to keep abreast on current medical requirements relevant to their position, which includes maintaining patient confidentiality and abiding by all HIPAA and OSHA requirements. + Cross-train and help in other locations if needed. + Other duties as assigned. **What are the reasons to consider working for UnitedHealth Group? Put it all together – competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:** + Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays + Medical Plan options along with participation in a Health Spending Account or a Health Saving account + Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage + 401(k) Savings Plan, Employee Stock Purchase Plan + Education Reimbursement + Employee Discounts + Employee Assistance Program + Employee Referral Bonus Program + Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) + More information can be downloaded at: http://uhg.hr/uhgbenefits You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. **Required Qualifications:** + High School Diploma/GED (or higher) + 1+ years of experience working in a medical office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays, and maintaining medical records + Intermediate level of proficiency with Microsoft office programs + Ability to travel to other locations if needed for coverage **Preferred Qualifications:** + Knowledge of insurance carriers and managed care plans + Epic experience + Interest in cross training as a Medical Assistant + Bilingual Spanish and English **Soft Skills:** + Ability to work independently and maintain good judgment and accountability + Demonstrated ability to work well with health care providers + Strong organizational and time management skills + Ability to multi-task and prioritize tasks to meet all deadlines + Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others The salary range for this role is $16.88 to $33.22 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives. _At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission._ _Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law._ _UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._ \#RPO #RED