JOB DESCRIPTION
The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned. Contractors must abide by all Joint Commission Requirements including but not limited to sensitivity to cultural diversity, patient care, patients rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings. The Patient Care Coordinator functions as a member of the clinic patient care team. The position performs clinical tasks and procedures to support the delivery of care and to promote efficient use of the physicians time as well as performs all clerical duties required to complete patient Check-in/Check-out. The Patient Care Coordinator is responsible for assisting patients obtain services in a timely manner and assuring efficient utilization of the physicians appointment schedule and in the coordination of patient care. This position administers and coordinates referrals and service authorization process, rooming duties and performs other clinic front desk activities.

Knows procedure for stereotactic/biopsy exams to manage the coordination process in an effective, timely manner. Schedules call backs, biopsies, stereotactic exams and needle localization which includes coordinating with surgery and radiologist schedule.
Reviews patient instructions for biopsies pre and post with patient. Blocks and or/reschedule patient time on the schedule for procedures done in the office.
Assists technologist with stereotactic exam and helps with patient needs during the exam.
Cleans and disinfects exam table, equipment and room.
Operates all equipment necessary for the job and keeps in good working order, calling for service when necessary.
Maintains record management: transcribing and linking appointments to patient orders. Accurately processes and tracking images that are acquired including ordering of priors and tracking pending priors. Tracks images in Epic and GE PACS. Checking to make sure images uploaded correctly which includes merging. Assists Nurse Navigator with tracking information.
Ensures the daily review of email system for department communications. Participates in department in-service programs. Performs education modules monthly and HealthStream education when due.
Assists with inventory and replacement of supplies by ordering or notifying supervisor. Attends huddles and mandatory in-service meetings. Accepts assignment of other duties as needed, receives training and/or orientation.

Proficiency in:
Rooming
Check-in/out
Vaccine administration
Medication Administration
POC testing
Specimen collection
Procedure assist
Prescription refills
CRM/In-Basket Mgmt

Other duties as assigned:
Specific Protocols as assigned
Disability paperwork
Improvement Work
EverReady Checklist
Schedule sweeps
Temp logs
Audits as assigned
Preceptor
Super User

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