Responsible for processing new and re-orders received by phone, fax, mail, or walk-ins and maintaining positive relationships with patients and referrals. Call Center environment Principal Accountabilities: 1. Maintains and updates monthly supply re-orders lists for ventilator, enteral, tracheotomy, diaper and sleep patients. 2. Works with patients, physicians, discharge planner and referral sources to obtain information required to process orders and re-orders. 3. Advises patient and caregiver on insurance benefits and financial responsibility. 4. Coordinates with other departments to provide delivery and setup of equipment. 5. Provides documentation required to qualify patients based on their insurance coverage. 6. Maintains patient and order information in the computer system. 7. Provides telephone inquiries regarding orders, insurance benefits and other service issues. 8. Performs other related duties as assigned. Required: 1. High School Diploma or equivalent. Preferred: 1. Bachelor's Degree in Healthcare or related field. 2. 3 years experience in DME/Healthcare or relevant area. AHS Investment Corporation (AHSIC) is the wholly owned for-profit subsidiary of Atlantic Health System (AHS). Our Business Units + AtHome Medical – a Durable Medical Equipment Company, combining professional services and high-quality medical products. + Atlantic Private Care Services - a private duty Nursing and Home Health Aide service provider, servicing the NJ counties of Morris, Essex, Union and Sussex. + Real Estate Division – Commercial Property and Residential Housing ownership and management services for AHSIC and AHS. + MSO – Management Services to a variety of healthcare enterprises, such as Atlantic Mobile Health/ Atlantic Ambulance, Primary Care Partners, Atlantic Health Partners, AHS ACO LLC, and others. + Eagle Ambulance – a private ambulance company. + Joint Ventures – Investment interests with various healthcare organizations. + AHa! Innovation Center – an incubator designed to promote and commercialize innovation in the health care arena. EEO STATEMENT Atlantic Health System, Inc. is an equal employment opportunity employer and federal contractor or subcontractor and therefore abides by applicable laws to protect applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment, on the basis of race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, disability, age, genetics, or veteran status.