Req #: 236165 Department: UW MEDICAL CENTER MONTLAKE- DIGESTIVE HEALTH Posting Date: 12/06/2024 Closing Info: Closes On 01/17/2025 Salary: $24.35 - $34.86 per hour Shift: First Shift Notes: As an employee you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position, click here. (https://hr.uw.edu/benefits/wp-content/uploads/sites/3/2018/02/benefits-classified-staff-20210208.pdf) The **UW Medical Center- Digestive Health Center** has an outstanding opportunity for a **Per Diem Days, Patient Care Coordinator** . **WORK SCHEDULE** + Per Diem Days + Monday-Friday **DEPARTMENT DESCRIPTION** The Digestive Health Center at UW Medical Center - Montlake offers a full range of consultations and procedures for the care of digestive disorders and problems of the gastrointestinal system. Conditions treated include abdominal pain, gastroesophageal reflux disease, swallowing disorders, celiac disease, nutrition disorders, inflammatory bowel diseases such as Crohn’s disease and ulcerative colitis, disorders of the pancreas and bile ducts, and functional gastrointestinal and motility disorders such as irritable bowel syndrome.The Digestive Health Center also offers screening services for prevention and early diagnosis of gastrointestinal cancers. This includes colorectal cancer screening procedures such as colonoscopy and surveillance of other precancerous conditions such as Barrett’s esophagus or intestinal metaplasia of the stomach. **RESPONSIBILTIES** •Uses ability to triage medical information in a specific medical or surgical specialty•Requests interpreters as appropriate for appointments, admissions, and surgery. **Patient Intake/Insurance:** •Answer the telephone in a professional and courteous manner and directs calls appropriately•Responsible for reviewing registration data such as demographic, insurance, referral, next of kin etc., and updating online or providing information to appropriate personnel so that an update may be done•May provide clinic charges for visit types, procedures, and surgeries to patients or prospective patients to the clinic•Contacts review organizations and insurance companies to ensure prior approval requirements are met before patients enter the system such as pre-authorization and referrals; present necessary medical information such as history, diagnosis, prognosis, and length of stay prior to admissions; provide specific medical information to financial services to maximize reimbursement to the hospital and physicians **Coordination:** •Acts as a liaison between patients, consulting physician, referring physician or outside agency to coordinate patient appointments, admission, or surgery. Will coordinate the exchange of information either written or verbal before and after patients are seen•Obtains all necessary medical records, diagnostic studies, pathology items, etc. that are needed for patient care•Coordinates the patient's entry into the system to include the availability of necessary medical records, coordination of tests, procedures and appointments with all hospital departments **Scheduling: Clinic:** •Schedule patient appointments by following the appropriate guidelines by clinic, department and physician **Scheduling: Admission:** •Responsible for completing an A 49 for all planned hospital admissions or overnight stays which informs Admitting, Financial Clearance Center, UWP Financial Counseling of the admission•Responsible for reviewing registration data with patient for scheduled inpatient surgery/admission or outpatient surgery/procedures. E.g. demographic, insurance, referral, next of kin etc., and updating online or providing information to appropriate personnel so that an update may be done•Responsible for coordination of pre-admission tests and procedures•Coordinates the direct transfer of patients from outside hospitals to UWMC with physicians, medical staff and admitting through the Patient Flow supervisor.•Responsible to communicate any cancellations or changes to Admitting, Financial Clearance Center, UWP, Financial Counseling and medical staff **Scheduling: Surgery:** •Acts as liaison between patient, physicians, OR, nurses, other clinics, nursing units, admitting, Financial Counseling, blood bank, lab, Radiology, OT, PT, Prosthetics, etc. for the purpose of coordinating all pre-op planning and preparation•Schedules and communicates pre-op planning and preparation to patient. Responsible for sending appointment and other relevant information to patients.•Responsible for requesting necessary surgical equipment, tools, supplies, devices, and implants (will supply necessary info for custom implants)•Manages OR block time. Releases block time and requests elective OR time through the Surgical Services Website•Responsible for scheduling, rescheduling, and canceling surgeries on ESI scheduling system. Will monitor case order day prior to surgery and make any necessary changes•May assist with completion of surgery packet **Follow-up Care:** •May assist with discharge from clinic or hospital by providing follow-up appointments, arranging transportation or housing **QUALIFICATIONS:** + High school graduation or equivalent AND two years of experience in the program specialty + Three years of Patient Support Service experience **OR** + An equivalent combination of education/experience **ABOUT UW MEDICAL CENTER-MONTLAKE** UW Medical Center is an acute care academic medical center located in Seattle with two campuses: Montlake and Northwest. As the No. 1 hospital in Seattle and Washington State since 2012 (U.S. News & World Report) and nationally ranked in seven specialties, UW Medical Center prides itself on compassionate patient care as well as its pioneering medical advances.The UW Medical Center-Montlake campus is located on the edge of the beautiful UW campus which includes many amenities available to our staff as well as very convenient public transit options including the Sound Transit’s light rail station across the street.Excellence. Exploration. Education. Become part of our team. Join our mission to make life healthier for everyone in our community. **ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHER** UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.Find your place at Washington’s only integrated health system devoted to improving the health of all people. Join our mission to make life healthier for everyone in our community. University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.