The Patient Care Coordinator/Surgery Scheduler will act in a diversified position within the Department of Neurosurgery in the David Geffen School of Medicine. You will act as a central key administrative assistant who will rotate and fulfill administrative duties and/or front desk duties, dependent on the needs and requirements of the department. Duties are anticipated to change daily, contingent on which Neurosurgeons’ office is in the highest need of assistance. You will work as both a front desk assistant in a clinic, and as an administrative assistant in an office setting. The Administrative Assistant will provide coordination of care, continuity, follow-up, and support for the patients and their families. Responsibilities include: answering, triaging and responding to patient phone calls, scheduling clinic appointments, pre and post scrubbing of clinic appointments, assisting patients with scheduling diagnostic tests, preparing charts and documents for clinic visits, entering referrals and orders, coordinating, scheduling, and managing patient surgeries and all follow-up care, assisting with obtaining insurance pre-certifications and referral authorizations, referral work queues, processing requests for medical records, processing medication refill requests, organizing and maintaining a computer calendar system, and assisting with processing disability and return-to-work forms and various letters at patient and provider’s request. Other projects and administrative tasks will be assigned on an as needed basis.
Please note that this is a full-time 6-month limited position and may convert to career.
Salary Range: $29.42 – $42.14/Hourly