Patient Care Representative **Unified Therapy Services** 1 Positions ID: 64144 Posted On 03/21/2025 **Job Overview** **Unified Therapy Services is hiring a Patient Care Representative** This is a full time position that will work at the front desk of our clinic in Dubuque, IA. Clinic hours of operation Monday - Thursday 8:00 am - 6:00 pm and Friday 8:00 am - 12:30 pm. Must be able to work until 6:00 pm Monday - Thursday, option to work longer days Monday - Thursday and have Friday off. **Essential Duties and Responsibilities:** + Verifying insurance benefits for patients + Posting billing charges from therapists + Posting patient payments and scheduling patients + Schedule and rescheduling appointments for multiple providers + A friendly face to greet parents and patients entering organization + Answer multi-line telephone, screen, and direct calls + Faxing and receiving physician orders + Reviewing new evaluation paperwork + Setting up new referrals + Receive insurance information and make copies of card + Prepare letters and documents + Schedule meeting times for staff and management + Compile and record medical charts, reports, and correspondence **Education and Experience** + High school diploma + Scheduling appointments + Insurance verification + Proficient in Microsoft Office programs **Skills:** + Excellent customer service + Ability to multi-task and attention to detail + Ability to work in a fast-paced environment + Excellent communication skills (written and verbal) + Professional personal presentation + Basic conflict resolution skills + Organizing and planning + Initiative + Reliability Email resume to careers@unifiedtherapy.com or complete application at unifiedtherapy.com/careers Primary Contact 1662060958850 Tiffany Schmitt Human Resource Specialist, Human Resources 563-583-4003 Phone Phone Phone 5635834003 ext 132 Fax tiffanys@unifiedtherapy.com Email True True True **Job Details** Categories Clerical/Office Administration Customer Service Health Care Location Dubuque, IA Shift First Shift Job Type Employee Full/Part Full Time Benefits Health Insurance Dental Insurance Vision Insurance Life Insurance Retirement Plan Paid Vacation Paid Sick Leave PTO (Paid Time Off) Paid Holidays **Qualifications** Education High School/GED Experience 1-2 Years Company ID 1306 Job REQ # \# Positions 1 Start Date 20250321 End Date 20250421 Featured Job TH Ad 0 TH Comments **Similar Jobs** Client Service Representative (CSR) Kunkel & Associates, Inc. Customer Service Representative Hirschbach Motor Lines, Inc. Care Coordinator Hillcrest Family Services Patient Service Representative - Pediatric Clinic Grand River Medical Group Delivery Route Driver - CDL B - 100% Healthcare Pa Express Employment Professionals Care Coordinator Hillcrest Family Services Graduate Assistant for Vocation, Career Services, University of Dubuque Patient Service Representative - Call Center Grand River Medical Group Patient Service Representative - Multi-Specialty C Grand River Medical Group Real Estate Sales Career with limitless potential EXIT Realty Unlimited **Share this Job** Unified Therapy Services **About the Company** Unified Therapy Services strives to provide the highest quality of comprehensive care to individuals of all ages. At our four clinic locations, we believe in a collaborative approach to facilitate the exceptional standards for rehabilitative care. Our team consists of occupational and physical therapists and speech-language pathologists. Our therapists pride themselves on their skill sets and ongoing certifications and training. We address each patient’s individual needs with private treatment rooms and a large gym. We have an abundance of swings, pediatric equipment, and unique lighting designed for our children with special needs. Between private treatment rooms and large gym space, we can assess and treat everyone that walks through our doors. We love giving back to our community through free community screenings, charitable donations, and participating in special community events. Unified Therapy Services is therapist owned and operated since our establishment in 2006; we are a growing company with opportunities for advancement.