A Patient Care Tech (PCT), under the direction of licensed personnel, performs various patient care activities necessary in caring for a patient or a group of patients and performs clerical/receptionist services as required responsible for working a combination of nights, weekends, and holidays. The PCT will assist nursing/medical personnel in all areas while complying with established policies, procedures, and standards of practice in conjunction with all members of the healthcare team. Understands level of independent practice and performs specific duties with appropriate supervision. Demonstrates professionalism and understands/abides by ProMedica’s mission, vision and values in all interactions with patients, visitors, and co-workers.

ACCOUNTABILITIES

*All duties listed below are essential unless noted otherwise*

1. Applies the knowledge and skills necessary to provide care appropriate to the age of the patients served (i.e.: infant, pediatric, adolescent, adult, geriatric), coordinated by licensed personnel.

2. Collects patient data as directed. Recognizes and reports any changes or deviations from routine to licensed nursing personnel, including abnormal vital signs, symptoms, condition changes, patient events, and patient responses to treatment.

3. Delivers appropriate direct patient care, pursuant to the patient’s needs, as assigned.

4. Assists with one-on-one patient observation as needed.

5. Functions as an active member of the healthcare team conducting self in accordance with hospital safety policy, with strict adherence to confidentiality of all information about patients. Consistently follows customer service standards while maintaining a cooperative team relationship with others.

6. Assists in providing clerical support including but not limited to: answering phones, copying, stocking of supplies and chart forms, maintaining adequate unit and patient room supplies.

7. Demonstrates basic competency for electronic medical record documentation according to job responsibilities.

8. Performs any other job-related duties as indicated.