Employment Type:

Full Time

 Position Purpose:

Supports the professional clinical staff by providing direct patient care and performing studies and tests as assigned by the physician or clinical staff. The duties may vary by shift or may be clinic specific.

What you will do:

Demonstrates professional, appropriate, effective and tactful written, verbal, and nonverbal communication with patient, families, medical staff, colleagues, vendors, and other departments throughout the continuum of care to promote continuity of care and services and enhance clinic image.

· Demonstrates positive professional customer service in all patient, staff, and visitor contacts

· Utilizes interpersonal skills to establish and maintain healthy interpersonal relationships with healthcare members, patients, and families.

· Acknowledges patient’s rights on confidentiality issues, maintains patient confidentiality at all times, and follows HIPAA guidelines and regulations.

· Participates in staff development activities and orientation as requested.

· Proactively acts as patient advocate, responding to and working to resolve patient concerns.

· CPR certified.

· Responsible for following equipment maintenance protocol, identifying problems, and coordinating appropriate repairs.

· Operation of various office machines (i.e. fax, copier, phone, and computer).

· Participates effectively as a team member in the clinic.

Minimum Qualifications:

Completion of one of the following:

A 75-hour/120-hour certified Nursing Assistant Program

A 136-hour certified EMT program.

An accredited Medical Assistant Program.

An accredited Radiography Technology Program (for limited radiography) and possess a State of Iowa Limited Radiographer Certification.

High School diploma or GED.

18 years of age.

CPR Certification (obtained within 6 months of start date).

MercyOne Central Iowa sets the standard for personalized and radically convenient care in the Des Moines metro area and surrounding counties. MercyOne Des Moines Medical Center, founded by the Sisters of Mercy in 1893, is the longest continually operating hospital in Des Moines and Iowa’s largest medical center, with 802 beds available. The hospital is one of the Midwest’s largest referral centers.

With more than 7,000 colleagues and a medical staff of almost 1,500 physicians and allied health professionals, MercyOne Central Iowa is one of Iowa’s largest employers.

Our Commitment to Diversity and Inclusion
 

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.