Patient Coordinator I Concierge Service/Medical Records - McLaren Careers
McLaren Health Care
+ **Responsibilities:** 1. **Procure Medical Records:** Retrieve and compile medical records for all new patients entering Karmanos Cancer Institute.2. **External Record Requests:** Initiate and track requests for medical records from external healthcare facilities as needed.3. **Electronic Record Management:** Separate and upload medical records into the Cerner Electronic Medical Record (EMR) system, ensuring data accuracy and confidentiality.4. **Physical Media Handling:** Receive, sort, and manage CDs and slides, delivering CDs to the Picture Archiving and Communication System (PACS) office when necessary.5. **On-site Office Duties:** Attend the Detroit office once a week to sort and log incoming mail. Additionally, visit the Southfield office once a month to perform similar tasks as needed.6. **Fax Management:** Label and organize all incoming faxes in the designated fax box located on the shared drive, ensuring documents are easily accessible to relevant team members.7. **Collaboration:** Maintain regular communication and collaboration with the patient navigator team to ensure the seamless exchange of information and records.8. **Daily Huddle Tracking:** Complete the daily huddle tracking sheet, detailing workload completion and sharing updates with the team.9. **Team** **Support:** Act as a team player, assisting colleagues when they are overloaded with tasks.10. **ROI Retrieva** l: Collect Release of Information (ROI) forms from the front lobby as needed.11 **. Communication with Clinical Staff:** Maintain good communication with clinical staff, including physicians and nurses, to facilitate the retrieval of essential patient records.12. **Record Requirements:** Ensure that all new patients have, at a minimum, a pathology report and a recent physician note. Communicate any missing records promptly.13. **Medical Record Logging:** Enter all received records into the Medical Record Log system, documenting session numbers for pathology slides to ensure accuracy and facilitate a quality handoff to the clinic team.
- High school diploma or equivalent; relevant medical record management certifications or coursework are a plus.
- Prior experience in medical record retrieval or healthcare administration is preferred.
- Strong organizational skills with an acute attention to detail.
- Proficiency in using electronic medical record systems, including Cerner EMR.
- Excellent communication skills, both written and verbal.
- Ability to work independently and collaboratively in a fast-paced healthcare environment.
- Reliable transportation for on-site office visits.
Equal Opportunity Employer of Minorities/Females/Disabled/Veterans
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