**Patient Coordinator I – Records Coordinator** **Responsibilities:** 1. **Procure Medical Records:** Retrieve and compile medical records for all new patients entering Karmanos Cancer Institute. 2. **External Record Requests:** Initiate and track requests for medical records from external healthcare facilities as needed. 3. **Electronic Record Management:** Separate and upload medical records into the Cerner Electronic Medical Record (EMR) system, ensuring data accuracy and confidentiality. 4. **Physical Media Handling:** Receive, sort, and manage CDs and slides, delivering CDs to the Picture Archiving and Communication System (PACS) office when necessary. 5. **On-site Office Duties:** Attend the Detroit office once a week to sort and log incoming mail. Additionally, visit the Southfield office once a month to perform similar tasks as needed. 6. **Fax Management:** Label and organize all incoming faxes in the designated fax box located on the shared drive, ensuring documents are easily accessible to relevant team members. 7. **Collaboration:** Maintain regular communication and collaboration with the patient navigator team to ensure the seamless exchange of information and records. 8. **Daily Huddle Tracking:** Complete the daily huddle tracking sheet detailing workload completion and sharing updates with the team. 9. **Team** **Support:** Act as a team player, providing assistance to colleagues when they are overloaded with tasks. 10. **ROI Retrieva** l: Collect Release of Information (ROI) forms from the front lobby as needed. 11 **. Communication with Clinical Staff:** Maintain good communication with clinical staff, including physicians and nurses, to facilitate the retrieval of essential patient records. 12. **Record Requirements:** Ensure that all new patients have at a minimum, a pathology report and a recent physician note. Communicate any missing records promptly. 13. **Medical Record Logging:** Enter all received records into the Medical Record Log system, documenting session numbers for pathology slides to ensure accuracy and facilitate a quality handoff to the clinic team * High school diploma required. Bachelor's degree preferred. * Two years of customer service or healthcare-related experience. * PC and word processing skills are required. * Knowledge of billing and managed care programs preferred. * Familiarity with third-party insurance verification, authorization, and referral procedures preferred. * Familiarity with cancer-related information and terminology. * Good interpersonal skills. * Excellent written and verbal communication skills. Equal Opportunity Employer of Minorities/Females/Disabled/Veterans