Founded in 1906, McLeod Health is a locally owned and managed, not for profit organization supported by the strength of more than 900 members on its medical staff and more than 2,900 licensed nurses. McLeod Health is also composed of approximately 15,000 team members and more than 90 physician practices throughout its 18-county service area. With seven hospitals, McLeod Health operates three Health and Fitness Centers, a Sports Medicine and Outpatient Rehabilitation Center, Hospice and Home Health Services. The system currently has 988 licensed beds, including Hospice and Behavioral Health. The hospitals within McLeod Health include: McLeod Regional Medical Center, McLeod Health Dillon, McLeod Health Loris, McLeod Health Seacoast, McLeod Health Cheraw, McLeod Health Clarendon and McLeod Behavioral Health.  

Maintains a professional image and exhibits excellent customer relations to patients, visitors, physicians, and co-workers in accordance with our Service Excellence Standards and Core Values. 

Facilitates the resolution of patient credit balances to ensure patient satisfaction and compliance with corporate, federal and/or state regulations.

This role requires a strong attention to detail and accuracy with strong problem solving skills and works directly with patients.

Ability to review and analyze patient credit balance to include reviewing explanation of benefits.

Communicate effectively, both verbally and in writing, maintain complete confidentiality and discretion.

Review and process patient adjustment requests in a timely manner.

Maintain patient credit balance volume to organizational threshold as deemed by Leadership

Work closely with Accounting Department and other areas within Business Operations.

Able to multi-task while still concentrating on job at hand.

Assists with any duties assigned by Management.

Work Schedule: 80 hours bi-weekly

Qualifications /Training:

Computer skills preferred: Excel, Outlook, Word

Preferred experience in balancing accounts

Able to work weekends, if needed

Licenses/Certifications/Registrations/Education:

High School diploma or equivalent required.