Patient Financial Counselor *Remote*  Open to candidates in the greater Portland area only. 

Patient Financial Counselors are part of a team who has direct interaction with patients and their families either on the phone or in person.  They are responsible for easing the  way in resolution of patient accounts through financial clearance, payment collection, obtaining sponsorship, and financial assistance. The Patient Financial Counselor identifies eligibility, provides education, and completes and submits applications for various State and Federal sponsorship programs.  They assist patients and make eligibility determinations for Providence St. Joseph Health Financial Assistance.  Duties and behaviors are performed in a manner that reflects Providence's mission, philosophy, and core values.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Revenue Cycle Business Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

H.S. Diploma or GED 2  or more years experience in a hospital, clinic,  or healthcare business office minimum of three years experience required, or proven success as a Patient Financial Advocate Associate, preferably with Providence St. Joseph Health or it's Affiliates 2 years experience in automated, computerized account follow-up system required, preferably in Epic

Preferred Qualifications:

Knowledge in reimbursement of health care accounts from insurance companies. Previous experience with medical and health plan terminology

Salary Range by Location:

Oregon: Non-Portland Service Area: Min: $20.50, Max: $31.99

Oregon: Portland Service Area: Min: $22.00, Max: $34.31

Why Join Providence? 

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.