Posting Details

Job Title Patient Financial Services Rep/UKHC Requisition Number RE49204 Working Title Patient Financial Services Rep / UKHC Department Name H4014:Patient Accounts Work Location Lexington, KY Grade Level 07 Salary Range $17.50-27.31/hour Type of Position Staff Position Time Status Full-Time Required Education

AA

Click here for more information about equivalencies: https://hr.uky.edu/employment/working-uk/equivalencies Required Related Experience

1 yr

Required License/Registration/Certification None Physical Requirements Sitting at computer workstation for extended periods including data entry; repetitive motions, and occasionally standing or walking with objects up to 10 lbs. Shift Monday through Friday, 8:00 AM to 5:00 PM (with flex scheduling) Job Summary The Insurance Follow-Up Associate is responsible for follow-up with third party payers to resolve outstanding claims, including checking claim status, rebilling claims as appropriate, submitting claims for reconsideration or appeal as appropriate and submitting recommendations for adjustments to Team Leads and Supervisors. This position works to appropriately integrate operations, facilitate best practices, achieve efficiencies, and align with KMSF’s and UKHC’s strategic plan while maintaining quality standards and ensuring the department is operating within State and Federal laws and regulations. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

This is a fully remote position. Skills / Knowledge / Abilities The ideal candidate will be customer service oriented; possess in-depth HIPAA knowledge; have the ability to multi-task with a strong emphasis on accuracy and attention to detail; be proficient in Microsoft Office, including Outlook, PowerPoint, Word, and Excel; have excellent communication skills (both written and verbal); have solid time management, critical thinking, follow-through, and planning and organizational skills; and have a high level of respect for confidentiality. Does this position have supervisory responsibilities? No Preferred Education/Experience Associate degree; third party insurance claims follow-up/collections experience; and medical, office and/or clerical work preferred. Previous experience working with patient accounts/HIPAA is highly preferred. Deadline to Apply 02/19/2025 Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.


As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.


Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.