Summary

Assumes responsibility for answering all incoming calls for the Patient Financial Services Reps (I & II).  Will provide customer service to all patients calling into the Department and eliminate the need for voicemail for these incoming calls.  Works as a resource to the Patient Financial Services Reps I & II to assure that complete follow-through occurs with each patient inquiry.  Assumes responsibility for all mail correspondence and posting to accounts when there is no payment associated with a claim.

Requirements:

High School graduate or equivalent required. 3 years of medical billing experience in A/R.  Medical billing knowledge to include UB & HCFA billing is preferred.