**It's more than a career, it's a calling.** MO-SSM Health Saint Louis University Hospital **Worker Type:** Regular **Job Summary:** Responsible for determining the patient financial component for patient services. Estimates, communicates and collects the patient financial responsibility and provides patient financial counseling. **Job Responsibilities and Requirements:** PRIMARY RESPONSIBILITIES + Assists patients in understanding their insurance benefits including their co-payment, deductible and co-insurance responsibility. + Educates patient regarding financial assistance programs when appropriate. + Obtains patient demographic information and requests financial responsibility from the patient. + Determines patient qualification for coverage by third-party payer and informs financial counselor, patient or family member of status. + Verifies all commercial insurance coverage, workers compensation insurance, TPL insurance and state and government programs. + Documents and resolves patient concerns or inquiries that are received via telephone, mail or walk-in within an established time frame. + Validates Master Patient Index according to departmental policy. + Interprets physician orders. + Identifies process improvement opportunities and participates in improvement plans. + Works on special projects as needed. + Performs other duties as assigned. EDUCATION + High School diploma/GED or 10 years of work experience EXPERIENCE + One year experience PHYSICAL REQUIREMENTS + Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs. + Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements. + Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors. + Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc. + Frequent keyboard use/data entry. + Occasional bending, stooping, kneeling, squatting, twisting and gripping. + Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs. + Rare climbing. REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS + None **Work Shift:** Day Shift (United States of America) **Job Type:** Employee **Department:** 8701190033 PAS - SLUH **Scheduled Weekly Hours:** 40 _SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity,_ _pregnancy, veteran status_ **_,_** _or any other characteristic protected by applicable law. Click here to learn more. (https://www.ssmhealth.com/privacy-notices-terms-of-use/non-discrimination?\_ga=2.205881493.704955970.1667719643-240470506.1667719643)_