Overview Fairview Health Services has an opportunity for a Patient Financial Services Representative! This work from home opportunity is scheduled for Day Shift, 80 hours/2 weeks. Are you interested in benefits? We offer medical, dental, and vision coverage along with PTO and 403B! Pay for this role starts at $21/hr and increases based on experince. Join M Health Fairview, where we're driven to heal, discover, and educate for longer, healthier lives. Responsibilities Job Description This position supports management in the billing and collection of accounts receivable for inpatient and outpatient accounts and/or resolving customer service issues. We seek individuals who understand the revenue cycle and the importance of evaluating and securing all appropriate financial resources for patients to improve reimbursement to the health system. This includes all revenue cycle processes: insurance verification, acquiring prior authorizations, billing, claim follow up, and denial management. Understand revenue cycle responsibilities, insurance benefits, insurance verification and billing patient’s insurance timely following all payor policies/guidelines Perform timely follow up to ensure maximum reimbursement for services Work complex accounts, including insurance denials and appeal when necessary. Accept incoming inquiries from patients and insurance companies regarding benefits and billing questions Ability to work with and communicate with clinical staff, patients, insurance companies and any others involved in the treatment plan Qualifications Required: Two or more years of business office experience (1 in a hospital or clinic business office setting) Additional qualifications: Experience working with insurance claim follow-up and denials Basic computer skills including knowledge of Microsoft Office (Excel, Word, Teams, One Note) Insurance knowledge, Insurance claims process or business office knowledge Knowledge of facility billing including reading payor remittances, accessing payor websites, and payor portals Attention to detail Medical terminology Ability to multi-task experince with explination of benefits loop EEO Statement EEO/AA Employer/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status