Key Qualifications\:
· Bachelor’s degree in a Health discipline preferred (Nursing, Physiotherapy, Occupational Therapy); College diploma in nursing acceptable as well
· Current registration and membership with a Regulated College
· 3-5 years clinical experience/competence in a health care organization
· Excellent organizational, interpersonal and problem-solving skills
· Demonstrated agility in decision making; ability to think critically to respond to a rapidly changing environment
· Ability to listen, engage, collaborate, negotiate, facilitate and entertain creative solutions in order to enhance patient flow organizationally and mobilize teams to achieve throughput
· Maintains positive and collaborative working relationships within the interdisciplinary health care team
· Demonstrated ability to be self-directed and thrive in a dynamic environment
· Able to remain calm under pressure; role model composure
REPORTING RELATIONSHIPS
The Patient Flow Coordinator reports to a Supervisor as designated by the Director, Integrated Care Solutions.
OTHER SKILLS & RESPONSIBILITIES
Exceptional interpersonal skills and assessments skills with the ability to handle difficult situations in an objective consistent format; ability to work independently and effectively assess patients above average report writing and communication skills with both Field and Administrative employees; valid driver’s license and evidence of current CPR certification; solid knowledge of the principles, practices, and methods of community care and service delivery to clients as well as program development, implementation and evaluation.
Internal candidates must have a track record of achievement in dealing with clients and employees and have consistently shown above average initiative. Successful internal candidates must complete a six- month probationary period specific to the PFC role.
STANDARDS OF PERFORMANCE
The PFC must demonstrate ongoing competency in completing all duties and
responsibilities as detailed in this job description, in response to changes by the provincial regulating body, as well as agreed upon specific goals and objectives.
PERFORMANCE REVIEW
Performance will be reviewed on an ongoing basis with a formal review at the end of the six-month probationary period and subsequently, on at least an annual basis. Input will be sought from the employee, ICS team and in addition, will be based on ongoing client feedback and the extent to which performance meets expectations.
Bayshore is committed to a high quality and safe environment for both our staff and clients/patients. Dependent upon Provincial government regulations, and the position being applied for, new hires may be required to provide proof of vaccination against illnesses such as COVID-19, Hepatitis, Seasonal Flu etc. Please speak with the recruiter for Provincial and/or position specific requirements.
Medical exemptions or any other kinds of requested exemptions based upon Human Rights Code will be considered on a case-by-case basis.
Bayshore operates in accordance with the Accessibility for Ontarians with Disabilities Act, and applicable Provincial Human Rights Codes.