Overview

CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.

Responsibilities

Position Summary:

The Patient Logistics RN supervises the transfer center activities for Dignity Health Facilities. The position functions as the supervisor during their assigned shift to support the department and staff to carry out the patient logistics program responsibilities. The Patient Logistics RN collaborates with customers and staff to ensure efficient and effective communication with others including but not limited to: hospital administration nursing leadership or their designee medical staff physicians and transportation vendors to ensure patients are assigned rooms in an expedient manner utilizing all critical resources within the organization to expedite this process. Primary responsibility for completing quality assurance reviews of work performed and communicating with department manager and director the outcomes of the review and any identified issues or barriers.

Core Duties:

Compiles data for the purpose of quality assurance and compliance with organizational and department policies work aids and algorithmsHolds other Patient Logistics staff accountable to the established standardsAccurate and timely distribution of daily reportingParticipate in Patient Logistics growth and improvementSupport program director and manager in preparation of reports program material research data collecting and analysis for various meetings and or programsManage Transfer Center calls in accordance with the established workaids and algorithms and support staff in learning and upholding these work processesProvide supervisory support to Patient Logistics RN and other staff as neededAbility to function and lead independently with self-initiative and disciplineOther duties as assigned to meet the program and corporate needs

Collect objective/subjective data for effective and appropriate transfers of patients 

Determine facility designation based on diagnoses planned procedure and level of care requirements 

Maintain constant communication with both internal and external sources of information concerning patient transfers

Utilize nursing knowledge and assessment to prioritize patient transfers based on urgency of patient’s condition utilization of available beds.

Communicate effectively with hospital staff to allow for patient flow. Responds efficiently during emergency situation for appropriate transfer of all patients 

Evaluate effectiveness of patient transfer in collaboration with Dignity Health facility 

Make judgments decisions and modify patient transfer priorities based on evaluation

Perform legible timely concise and accurate documentation according to policies and procedures 

Proficient and competent with computerized documentation

Accept responsibility and accountability for own decisions and behaviors

Recognize accept and cooperate with direction from facility leadership

Participate in orientation of new staff 

Serve as resource to staff from other hospitals and vendors

Continue education by attending non-mandatory education offerings specific to area of practice 

Maintain awareness of issues related to nursing profession

Provide measurable written goals appropriate to level of experience during annual appraisal process 

Demonstrate effort to achieve pre-set goals throughout the year

Maintain a safe working environment by utilizing appropriate resources protocols procedures and communication to appropriate personnel

Apply safety precautions and principles to patient care including all National Patient Safety Goals

Communicate clearly and effectively using proper communication etiquette 

Use medical terminology accurately 

Include reporting abnormalities or change in patient condition to appropriate personnel in a timely manner

Participate in service line growth and Dignity Health quality initiatives 

Include patient satisfaction and core measures

Qualifications

Minimum Qualifications:

Current California RN license

Proven proficiency with all Microsoft Office applications

Familiarity with TeleTracking Cerner and Midas

Excellent verbal and electronic communication stills including professional telephone and email etiquette

RN with 3-years of clinical experience one to include acute hospital

Must have the ability to communicate effectively with a variety of customers including patients providers hospital and office staff health plans medical groups internal departments community resources and peers

Ability to work independently and apply critical thinking skills toward making appropriate decisions as well as in a team environment

Ability to multi-task and prioritize

Detail oriented

Excellent organizational and communication skills and ability to meet timeframes

Ability to learn quickly and retain complex information

Travel as needed

Preferred Qualifications:

Progressive responsibilities leading up to or including supervisory roleExperience in Utilization Management Case Management or Care Coordination Managed Care is preferred

Required Minimum Knowledge, Skills and Abilities:

Knowledge of current nursing technique, principles and practice. Working knowledge of computer programs such Google business suite including Gmail professional and hospital sytems.Ability to navigate hospital software and typing skills. Pulling Up to 20 lbs. of force to initiate and/or maintain OccasionallyLifting Up to 20 lbs. Occasionally