Patient Navigator Req #: 9999999829
Category: Clerical / Administrative Support
Status: Full-Time
Shift: Day
Facility: Barnabas Health Medical Group
Department: RWJBH Primary Care Union City
Location: RWJ - 379 Campus Dr. Somerset, 3196 John F Kennedy Blvd, Union City, NJ 07087

Job Overview:

Serves as a resource and provides linkage to care for BHMG patients referred by their doctors to Specialists, Diagnostics (Imaging, Physical Therapy, etc), therapies, and other services directed by the physicians. Serves as a resource and liaison between BHMG Physicians/Practices and the Physician Medical Neighborhood (Specialists and Hospital-based Physicians). Completes a monthly dashboard and Stoplight Report; shares same with the Physicians and Practice Manager. Proposes opportunities for Linkage to Care patient access improvement.

Qualifications:

Required:

High School diplomaExperience working in a physician practice, with working knowledge of physician referrals, insurance requirements, and patient schedulingExcellent organization skills and excel spreadsheet/database management

Preferred:

Additional clinical and practice management certifications

Scheduling Requirements:

Day ShiftFull Time

Essential Functions:

Increase compliance with referrals to network physicians and services to 75%Follow-up at 100% with patients following the referral/scheduled appointmentFollow-up as needed to improve compliance with post visit reportsMaintain a Stoplight Report with issues identified and share with BHMG Manager (Martha Eid)/PhysiciansMaintain and validate the tracking of access through a spreadsheet and report out on a monthly basisSchedule patient appointments for outpatient services and physician panels for designated practicesRound regularly on the physicians and leading office staff to receive and address patient and physician feedback

Benefits and Perks:

At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees physical, emotional, social, and financial health.

Paid Time Off (PTO) Medical and Prescription Drug InsuranceDental and Vision InsuranceRetirement PlansWellness ProgramsTuition ReimbursementShort & Long-Term DisabilityLife & Accidental Death Insurance Voluntary Benefits (e.g., Pet Insurance)Health Care/Dependent Care Flexible Spending AccountsDiscounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health. RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

RWJBarnabas Health is an Equal Opportunity Employer