Fred Hutchinson Cancer Center is an independent, nonprofit organization providing adult cancer treatment and groundbreaking research focused on cancer and infectious diseases. Based in Seattle, Fred Hutch is the only National Cancer Institute-designated cancer center in Washington.
With a track record of global leadership in bone marrow transplantation, HIV/AIDS prevention, immunotherapy and COVID-19 vaccines, Fred Hutch has earned a reputation as one of the world’s leading cancer, infectious disease and biomedical research centers. Fred Hutch operates eight clinical care sites that provide medical oncology, infusion, radiation, proton therapy and related services, and network affiliations with hospitals in five states. Together, our fully integrated research and clinical care teams seek to discover new cures to the world’s deadliest diseases and make life beyond cancer a reality.
At Fred Hutch we value collaboration, compassion, determination, excellence, innovation, integrity and respect. These values are grounded in and expressed through the principles of diversity, equity and inclusion. Our mission is directly tied to the humanity, dignity and inherent value of each employee, patient, community member and supporter. Our commitment to learning across our differences and similarities make us stronger. We seek employees who bring different and innovative ways of seeing the world and solving problems. Fred Hutch is in pursuit of becoming an anti-racist organization. We are committed to ensuring that all candidates hired share our commitment to diversity, anti-racism and inclusion.
The patient navigator assesses and assists patients, families, and caregivers in overcoming practical, tangible barriers to care so patients may fully engage in cancer treatment and survivorship care. In this role, the patient navigator:Works in a fast-paced, dynamic healthcare environment within one or more departmentsHelps patients, families, and caregivers overcome barriers to care, such as financial, medical transportation, medical lodging, insurance coverage, medication co-pays, emotional support, cultural issues, and complex service needsParticipates in care coordination with other healthcare professionals and community service providers to facilitate timely care for patients, and to arrange supportive services as neededServes as a cultural broker with the medical and other internal teams so that patients receive culturally appropriate care and servicesCollaborates with diverse community organizations to promote access to care at Fred HutchCollaborates with others within and outside the organization to provide patient care that is safe, timely, efficient, effective and equitableHelps establish and maintain a climate of mutual respect, dignity, diversity, ethical integrity, and trust Responsibilities Assess barriers to care and involve patients/families in creating potential solutions to problems, considering patient's physical and emotional status, reading level, health care literacy, culture, language, and amount of information desiredIdentify and arrange internal and/or external resources to meet patient needs. Continually expand knowledge of community and other resources, including immigration, DHSH, employment and financial resources Educate patients and caregivers on the multi-disciplinary nature of cancer care and survivorship, the roles of team members, and what to expect from the health care systemEmpower patients by promoting self-management skills and providing information about resources and referralsEncourage active communication between patients/families and health care providers to help optimize patient outcomesAssess patients' capacity to self-advocate. Help patients optimize time with their care team by prioritizing questions, clarifying information, etc.Contribute to patient navigation program development, implementation, and evaluation; follow through on special projects and assigned tasks as requested by managerDemonstrate empathy and provide information and support within scope of practice; refer to licensed clinicians as appropriateAdhere to organizational policies and procedures to ensure compliance with HIPAA, privacy, safety, and other regulations; document care provided in accordance with Fred Hutch policies and procedures Qualifications
Required:
High school diplomaThree years in social services or health related field or other relevant experience required.Ability to communicate effectively and courteously with patients/families from diverse cultural backgrounds; sensitivity to the often stressful situations patients/families are facingAbility to work well with diverse members of multidisciplinary teamGood written and oral communication skills; excellent organizational skillsAbility to work independently and shift easily from one task to another as needed. Ability to prioritize tasks and problem-solve dailyTeam player: timely communication, follows through on commitments, demonstrates reliabilityOral and written fluency in EnglishWorking knowledge of community resources for the greater Puget Sound Region and beyondTechnical skills in Microsoft Office and other programs (EHR, etc.), as the job requiresPreferred:
BA/BSOral and written fluency in a language other than English helpful
A statement describing your commitment and contributions toward greater diversity, equity, inclusion, and antiracism in your career or that will be made through your work at Fred Hutch is requested of all finalists.
The hourly pay range for this position is from $28.34 to $40.35 and pay offered will be based on experience and qualifications.
Fred Hutchinson Cancer Center offers employees a comprehensive benefits package designed to enhance health, well-being, and financial security. Benefits include medical/vision, dental, flexible spending accounts, life, disability, retirement, family life support, employee assistance program, onsite health clinic, tuition reimbursement, paid vacation (12-22 days per year), paid sick leave (12-25 days per year), paid holidays (13 days per year), paid parental leave (up to 4 weeks), and partially paid sabbatical leave (up to 6 months).
Our Commitment to Diversity We are proud to be an Equal Employment Opportunity (EEO) and Vietnam Era Veterans Readjustment Assistance Act (VEVRAA) Employer. We are committed to cultivating a workplace in which diverse perspectives and experiences are welcomed and respected. We do not discriminate on the basis of race, color, religion, creed, ancestry, national origin, sex, age, disability (physical or mental), marital or veteran status, genetic information, sexual orientation, gender identity, political ideology, or membership in any other legally protected class. We are an Affirmative Action employer. We encourage individuals with diverse backgrounds to apply and desire priority referrals of protected veterans. If due to a disability you need assistance/and or a reasonable accommodation during the application or recruiting process, please send a request to Human Resources at hrops@fredhutch.org or by calling 206-667-4700. Not ready to apply? Connect with us for general consideration.