The best thing about this role Are you looking to make a difference by improving the health of our patients? Here you will find an innovative culture that is patient-focused and dedicated to making a difference. We are committed to helping the population we serve, and our communities, achieve optimum health and enjoy the best quality of life possible. What you'll do Patient Observers are utilized as part of the hospital’s effort to promote patient safety and reduce patient injuries. Patient Observers are employees trained to provide direct observation, frequent re-orientation, verbal reminders and companionship to patients with identified risks to safety and to alert nursing personnel of patient needs. This program supplements nursing strategies for alternatives to the use of restraints, the prevention of patient injuries. Maintains a direct line of sight with patient at all times, including while family and/or visitors are in the room and during any toileting or hygiene activities (unless licensed clinical staff has noted otherwise). Accompanies patient and ensures patient safety during transportation, testing, and procedures occurring away from the patient's normal environment. Establishes a safe, risk-free patient environment by utilizing knowledge of fall prevention protocols, infection control measures, and self-harm prevention. Notifies clinical staff of any safety concerns, including but not limited to potential means of self-harm, falls, and/or patient interference with medical devices. Monitors the patient’s verbalizations and immediately informs the nurse if the patient expresses any idea or intention to hurt self or others. Floats to different patient care units. Creates clear, accurate documentation on patient status and activity during the shift. Participates as an active member of the health care team and positively promotes the rest of the team to patients/families/caregivers and other colleagues. Requests for assistance are promptly referred to nursing staff via the call light/intercom system. Ensures that the patient’s dignity is preserved. Ensures patient is covered, curtains, door adjusted to provide privacy from those in hallway. Functions effectively in different, stressful situations. Performs similar or related duties as requested. What we need from you Education: High school diploma or equivalent preferred Experience: Previous experience caring for patients in a similar setting preferred License/Certifications: Basic Life Support (BLS) certification preferred Skills: Attention to Detail Customer Service Interacting with People Responsibility Reading/Writing/Comprehension Physical Requirements: Light work Occasional crouching, typing/clerical/dexterity, grasping, kneeling, repetitive motion, walking Frequent seeing/monitor/computer use, standing, talking Constant hearing, visual acuity Fit test required Hazards: Occasional bodily fluids/bloodborne exposure, chemical, mechanical Working conditions: Occasional noise, fumes, gases, mists and odors Travel: Occasional within the Bassett Healthcare Network Total Rewards Bassett Healthcare Network’s commitment to our employees includes benefit programs carefully designed with the needs and values of all our employees in mind. Many of the benefits we offer are paid fully or in large part by Bassett. Our generous benefits offerings include: Paid time off, including company holidays, vacation, and sick time Medical, dental and vision insurance Life insurance and disability protection Retirement benefits including an employer match And more! Specific benefit offerings may vary by location and/or position. Pay Range Salary is based on a variety of factors, including, but not limited to, qualifications, experience, education, licenses, specialty, training, and fair market evaluation based on industry standards. The above compensation range represents a good faith belief of the compensation range by Bassett Healthcare Network, and its entities and affiliates, at the time of this posting or advertisement. Pay Range Minimum: USD $16.00/Hr. Pay Range Maximum: USD $16.00/Hr. We love the difference people bring We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex (including pregnancy, childbirth, or related condition), age, national origin or ancestry, citizenship, disability, marital status, sexual orientation, gender identity or expression (including transgender status), genetic predisposition or carrier status, military or veteran status, familial status, status as a victim of domestic violence, or any other status protected by law.