Answer practice phones and schedules patient appointments. Accurately registers arriving patients for appointments and accurately gathers all necessary information. Accurately scans/receives all required documents into patient’s account. Faxes notifications to insurance companies that require it. Pre-register via phone calls. Assure prompt patient services with professional kind attitude. Request medical records for new/referred patient. Verify that appropriate insurance authorizations and/or referrals have been received and placed in patient records prior to patient visit. Update patient information on a regular basis to include; address phone number and insurance information. Assure that all forms in front office are updated and copied, to include new patient packets and patient charts. Collects patient’s co-payments and outstanding balances at the time of service and posts to account and daily log. Balances designated cash drawer at end of shift. Assists patients with general insurance, billing and other inquiries they might have pertaining to their accounts or referred to certified patient tech. Complies with set Policies and Procedures (i.e. nametag, dress code, parking, smoking, etc.) Prepares charts for patient visit according to protocols.