Overview The Patient Account Representative in the Therapy Services Supplemental Pool provides staff coverage at various locations throughout the inpatient and outpatient rehabilitation network during vacations, vacancies and leaves of absence. This position is responsible for ensuring that all necessary actions are taken to obtain the most complete insurance coverage and reimbursement. Position is accountable for admission, registration, precertification, and charge entry functions for related inpatient and outpatient rehabilitation services. Department Description Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org. EOE Education High School Diploma or Equivalent Required - And Associate's Degree Business Administration Or Related Field Preferred Experience 6 Months Customer Service Required - And 1 Year Healthcare And/Or Accounting/Finance - Third Party Payors Required