+ ESSENTIAL DUTIES AND RESPONSIBILITIES + Renders exceptional customer service to parents, patients, visitors and co-workers. + Serves as patient liaison for healthcare services. + Assists in maintaining medical records, filing systems, account balances and reconciliation of days accounts receivable. + May perform charge entry and charge batching processes as necessary. + Provides clerical and secretarial support. + Performs other duties as assigned. + LICENSES AND/OR CERTIFICATIONS + None required. + MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS + High school diploma or equivalent. + 2-3 years related work experience preferred. + Ability to relate well with the public. + Ability to effectively gather and exchange information in both oral and written communications with proper grammar, spelling and punctuation. + Ability to sort and file materials correctly by alphabetical or numeric systems. + Knowledge of computer data entry processes required. + General knowledge of ICD-9/CPT coding and third party payer insurance verification processes and medical terminology preferred. + WORKING CONDITIONS + Normal office environment with little exposure to excessive noise, dust, temperature and the like. + PHYSICAL REQUIREMENTS + Click here to view physical requirements. (https://www.chkd.org/uploadedFiles/Documents/Employees/Category%20A%20Jobs.pdf)