Posting Details

Job Title Patient Relations Assistant/OnCall--Chandler Emergency Department Requisition Number DU12291 Department Name H3020:Admitting and Registration Services Work Location Lexington, KY Salary Range 16.20 Type of Position Staff Position Time Status On Call Required Education High School/GED Required Related Experience 3 1/2 years of related education/experience. Required License/Registration/Certification N/A Physical Requirements Requires periods of sitting, standing, and walking. May require lifting/pushing/carrying objects up to 15 pounds. Shift Positions available are 12.5 hour shifts. Three consecutive 12.5 shifts working followed by 4 days/evenings off.

Shifts available:
6:45a – 7:15p
10:45a – 11:15p
6:45p – 7:15a

Hires will be cross-trained for both Chandler, Good Samaritan and EmPATH ED Registration areas.

On-call staff may have the opportunity to advance to a full time position if desired. On-call positions is a great way to get your foot in the door at UKHC ED Registration Department. Possibilities are unlimited.


Job Summary Position includes the following:
- Arriving and Updating/Registration of Emergency Department patients
-Copay/payment collection at time of service
-Customer Service


Skills / Knowledge / Abilities High level of keyboarding accuracy and attention to detail. Ability to maintain calm during stressful situations and provide excellent customer service. Ability to effectively prioritize work. Must have schedule flexibility.

Does this position have supervisory responsibilities? No Preferred Education/Experience Prior patient registration experience preferred. Customer service background such as retail, call center, hospitality, etc., also very helpful. Deadline to Apply 07/19/2024 University Community of Inclusion The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus. 

 As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities. 

 Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.