Work where everymomentmattersEvery day over Hartford HealthCare colleagues come to work with one thing in common Pride in what we do knowing every moment matters here We invite you to become part of Connecticutrsquos most comprehensive healthcare networkThe Hartford HealthCare Cancer Institute focuses on offering our cancer patients an unparalleled network of coordinated servicesndash all under one roof Our system of care includes a truly integrated team with the most talented experienced and compassionate caregivers and physicians backed by the latest cutting edge technologyThe Patient Representative in our Breast Center is responsible for providing outstanding and professional customer service to ensure efficiency and promote a positive patient experience Responsibilities include but are not limited tobull Warmly greets and registers arriving patientsbull Answers incoming calls promptly and professionally evaluates priority and directs calls appropriately according to urgency and subject matterbull Schedules new patient appointments accurately and informs patients of essential preparation requirements prior to visitbull Reviews daily report of appointment confirmations to ensure accurate schedule and appropriate communications with patientsbull Collects co payments and office charges as needed and explains office payment billing policies to patientsWork where everymomentmattersEvery day over Hartford HealthCare colleagues come to work with one thing in common Pride in what we do knowing every moment matters here We invite you to become part of Connecticutrsquos most comprehensive healthcare networkThe Hartford HealthCare Cancer Institute focuses on offering our cancer patients an unparalleled network of coordinated servicesndash all under one roof Our system of care includes a truly integrated team with the most talented experienced and compassionate caregivers and physicians backed by the latest cutting edge technologyThe Patient Representative in our Breast Center is responsible for providing outstanding and professional customer service to ensure efficiency and promote a positive patient experience Responsibilities include but are not limited tobull Warmly greets and registers arriving patientsbull Answers incoming calls promptly and professionally evaluates priority and directs calls appropriately according to urgency and subject matterbull Schedules new patient appointments accurately and informs patients of essential preparation requirements prior to visitbull Reviews daily report of appointment confirmations to ensure accurate schedule and appropriate communications with patientsbull Collects co payments and office charges as needed and explains office payment billing policies to patientsEducationHigh school diploma or equivalentExperiencebull Experience in a fast paced medical office highly preferredbull Epic experience preferredbull Strong working knowledge of insurance requirementsbull Solid working knowledge of Microsoft Office softwarebull Basic working knowledge of medical terminologyWe take great care of careersWith locations around the state Hartford HealthCare offers exciting opportunities for career development and growth Here you are part of an organization on the cutting edge ndash helping to bring new technologies breakthrough treatments and community education to countless men women and children We know that a thriving organization starts with thriving employees we provide a competitive benefits program designed to ensure worklife balance Every moment matters And this isyour momentEducationHigh school diploma or equivalentExperiencebull Experience in a fast paced medical office highly preferredbull Epic experience preferredbull Strong working knowledge of insurance requirementsbull Solid working knowledge of Microsoft Office softwarebull Basic working knowledge of medical terminologyWe take great care of careersWith locations around the state Hartford HealthCare offers exciting opportunities for career development and growth Here you are part of an organization on the cutting edge ndash helping to bring new technologies breakthrough treatments and community education to countless men women and children We know that a thriving organization starts with thriving employees we provide a competitive benefits program designed to ensure worklife balance Every moment matters And this isyour moment