JOB SUMMARY
Responsible for proactively ensuring and maintaining patient safety and security under the direction of Registered Nurse. Observes and monitors safety and comfort of non-suicidal, suicidal and patients who require frequent or continual observation and contact, due to psychiatric, medical and/or safety reasons.
ORGANIZATIONAL SUMMARY
Reports to: Nursing Director Supervises: NA Key Working Relationships: Nursing directors, nursing staff Primary Customer Groups: nursing colleagues, patients Age/Population of Patients Served:
All Ages
ESSENTIAL FUNCTIONS
Knows, understands, incorporates and demonstrates the mission, vision and core values of MercyOne North Iowa and Trinity Health in behaviors, practices and decisions. Ensures patient’s comfort and relates any concerns and/or patient issues promptly to the Registered Nurse and any other appropriate providers involved with the patient's care; assists in implementing safety measures and de-escalation. Maintains the prescribed level of surveillance, including constant observation in the line of sight and in proximity for rapid intervention even when visitors are in the room and when patient is in the bathroom; accompanies the patient at all times including off-unit for diagnostic studies. Maintains order in the patient room. Assists Registered Nurse and care team, in conducting activities that enhance the patient's wellbeing, including but not limited to, ambulating, feeding, toileting and other activities of daily living. Interacts and engages with the patient in therapeutically prescribed activities while helping to ensure patient and family satisfaction. Engages agitated patients in physical and non-physical interventions to de-escalate without having to resort to physical restraints when possible. Ensures a safe environment for patient, self, and others. Documents patient care and pertinent events that occurred throughout the shift. The PSA may engage the patient with diversional activities, as appropriate to patient status, such as playing cards, puzzles and games. Maintains a working knowledge of the MercyOne North Iowa and Trinity Health Integrity and Compliance Program and Code of Conduct; as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behavior. Maintains required department confidentiality and abides by HIPPA regulations. Takes an active role in enhancing ability to carry out job functions through personal and professional/job-related growth and development and participates in medical center and/or departmental education programs. Communicates with and performs duties following the philosophy of MercyOne North Iowa and the Sisters of Mercy reflecting the organization’s Mission, Values, and Culture Beliefs. Supports and abides by all medical center, departmental, and safety policies and procedures. Proactively identifies safety concerns surrounding the work environment. Performs other responsibilities as requested by supervisor, manager or department head.
POSITION QUALIFICATIONS
High School Diploma or equivalent. CPR and previous patient care experience in a mental health or health related environment preferred. CPI (or organizational de-escalation training) certification required; must be obtained with 6 months of hire. Responsible for maintaining ongoing certification renewals Ability to communicate effectively with patient, family, visitors and hospital staff and respond quickly to patient behavioral changes by reporting and summoning assistance. Solid customer service skills. Ability to work in an environment that may be stressful with individuals having diverse personalities and work styles. Strong prioritization, multi-tasking and coordination skills within a fast-paced environment. Personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.
PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS
The work may potentially be performed in a volatile climate with frequent exposure to unpleasant conditions and/or activities with patients, such as physical activities or restraints that could cause inconvenience, discomfort or injury. Some occupational stress may be incurred due to periodic or cyclical workload pressures. Work location may impose occasional unwelcomed interruptions. Assistance in transporting patients and occasional moderate lifting more than 50 pounds. The job requires walking, standing, bending, stretching, stooping, squatting and restraining to accomplish requirements of physical interventions with patients.
Completes the following mandatory courses (check all that apply).
X
Must provide proof of Basic Life Support (BLS Provider, American Heart Association; or American Red Cross, Professional Rescuer-LIVE class only) via current card prior to employment or within 60 days of hire and maintains current status.
X
Must provide proof of Mandatory Reporting for Child and Dependent Adult Abuse training prior to employment or within 6 months of hire and maintain current status per State of Iowa guidelines
Completes Advanced Cardiac Life Support (ACLS) – American Heart Association within 6 months of hire and maintains current status.
Completes Pediatric Advance Life Support (PALS) – American Heart Association within 6 months of hire and maintains current status.
Completes Neonatal Resuscitation Program (NRP) – American Heart Association within 6 months of hire and maintains current status.
Completes MANDT Training within 6 months of hire and maintains current status.
Completes Trauma Nurse Core Course (TNCC) within 6 months of hire and maintains current status.
Motor Vehicle:
_____ Mercy Vehicle [select this for positions required to drive a Mercy owned Vehicle]
If required to operate Mercy vehicle, will need to have proof of and maintain valid driver's license on file with Human Resources. Note any special licenses or requirements for Mercy vehicle operation (i.e. CDL) ___________________________ Personal Vehicle [ select this for positions where colleagues are required to drive on a daily or weekly basis, other than to/from work]
If required to operate personal vehicle, will need to have proof of and maintain valid driver's license and adequate insurance coverage on file with Human Resources___x__ N/A [all others]
All colleagues, who may drive on occasion for their job, are required to carry the minimum State of Iowa required car insurance on their personal vehicle and have a valid driver's license. Compliance with occasional driving requirements are the responsibility of the colleague and will not be monitored by Human Resources. However colleagues could be asked to show proof of insurance or driver's license as a requirement for employment.MACHINES, TOOLS AND EQUIPMENT
(List machines, tools and equipment that serve a major function of the job, use group titles of equipment, identify unique or specialized equipment.)
REVIEWED/COMPLETED BY:
Title
Name
CNO
Kim Chamberlin
Human Resources
Paula Kruthoff
PHYSICAL JOB DEMANDS
(This section completed in cooperation with the Ergonomic Specialist)
Department :
Nursing Administration
Position:
Patient Safety Attendant
ESSEN is marked with an X if the particular demand or category is relevant to the purpose of the job.
Frequency Ratings
Continuously- 67-100 % or 62 times an hour
Frequently – 34-66 % or 12-62 times an hour
Occasionally – 0-33 % or 1-12 times an hour
Rarely- 7 or less times a day (R)
Weekly – Once a week ( W )
Physical Demand
E
S
S
E
N
Rarely/
Weekly
O
C
C
A
S
F
R
E
Q
Q.
C
O
N
T.
Max. Weight (lbs)
Usual Weight (lbs)
COMMENTS
S
T
R
E
N
G
T
H
Lifting - Floor to waist
X
30 lbs. Rarely
20 lbs
Soiled Linen bags
Lifting - Waist to Shoulder
X
35 lbs. Rarely
20 lbs
Soiled Linen Bags / clean line
Lifting – Shoulder to Over Head
X
20 lbs.
Rarely
10 lbs
Soiled Linen Bags into Tripper or chute / Clean Linen / Supplies
Carrying - With Handles
X
50 lbs. Rarely
35 lbs
Patient transfer with gait belt for handle
Carrying - Without Handles
X
30 lbs.
Rarely
5 lbs.
Charts /
Clean Linen
Pushing - Upper Extremity
X
50 lbs.
Rarely
35 lbs
Lateral transfer and repositioning of patient / Office Chair / bed side table
Pushing - Hip/Leg Assist
X
50 lbs.
Rarely
35 lbs
Patient in wheelchair, bed / On Gurney for up to 400 ft.
Pulling - Upper Extremity
X
50 lbs.
Rarely
35 lbs
Lateral Transfer / repositioning patient in bed
Pulling - Hip/Leg Assist
X
50 lbs.
Rarely
35 lbs
Patient in Wheelchair, bed / on Gurney for
5-10 ft.
Reach - Shoulder or Above
X
X
Supplies / various pumps / Clean Linen
Reach – Shld/Above extnd
Rarely
Reach - Below Shoulder
X
X
Most work occurs here
Physical Demand
E
S
S
E
N
Rarely/
Weekly
O
C
C
A
S
F
R
E
Q
Q.
C
O
N
T.
Max. Weight (lbs)
Usual Weight (lbs)
COMMENTS
Reach - Bel. Shlder extnd
Rarely
Handling
X
X
Gripping
X
X
Gait belt / Slide sheet or board / Clean Linen
Fine Finger Movements
X
X
E
N
E
R
G
Y
Aerobic (percent)
X
90 %
Anaerobic (percent)
X
10 %
High Energy Expenditure
X
10 %
Low Energy Expenditure
X
90 %
P
O
S
T
U
R
E
+
M
O
B
I
L
I
T
Y
Neck - Static Flexion
X
X
Neck - Static Neutral
X
X
Neck - Static Extension
X
X
Neck - Rotation
X
X
Throwing
N/A
Sitting
X
X
Standing
X
X
Walking
X
X
Climbing - Arms and Legs
X
Rarely
Stairs
Climbing - Legs Only
X
Rarely
Stairs
Bending/Stooping
X
X
Crouching
X
X
Kneeling
X
X
Crawling
Rarely
Twisting
X
X
Balancing
X
X
Unsteady Patient / Patient transfer
Running/jumping
N/A
G
E
N
E
R
A
L
Traveling
X
Rarely
Transport Van – West Campus
Work Alone
X
X
Interact with Public
X
X
Operate Equip/Machinery
X
X
Irregular/Extended Hours
X
Rarely
If Inclement weather for Staffing
P
E
R
C
E
P
T
I
O
W
O
R
K
E
N
V
I
R
O
N
M
E
N
T
Hearing - Conversations
X
X
Hearing - Other Sounds
X
X
Vision - Far
X
X
Vision - Near
X
X
Vision - Color
X
X
Vision - Depth
X
X
Feeling (Tactile)
X
X
Reading
X
X
Writing
X
X
Speech
X
X
PHYSICAL DEMAND
E
S
S
E
N
Rarely
Weekly
O
C
C
A
S
F
R
E
Q
C
O
N
T
COMMENTS
Inside Work
X
X
Outside Work
X
Rarely
Taking patient to car at discharge /
Transport van – west campus
Hot Conditions >77 deg. F
X
Rarely
Taking patient to car at discharge /
Transport van – west campus
Cold Conditions stand and lift equipment available
Our Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.