Employment Type:Full timeShift:

Description:

Position Purpose: 

Coordinates and schedules appointments and resources for patients and physicians for procedures and tests. Adheres to MercyOne’s performance expectations and performs all defined services and other related duties in accordance with the Mission, Vision and Values of MercyOne.

What you will Do: 

 Enters patient procedure and test information.Contacts patient for pre-procedure information.Notifies appropriate department of discrepancies for resolution.Ensures scheduling is appropriate and ensures insurance pre-authorization and insurance information is entered.Ensures orders are sent to the relevant department.Adheres to all safety, infection control and employee health policies and procedures.

Hours/Schedule:  

.9 FTE; 72 hours per bi-weekly pay period; typical shift between 8:00am -4:30pm, with a half day off each week; no weekends or holidays.

Minimum Qualifications:  

Graduate of an accredited nursing or medical assistance program preferred. Candidates with certification and/or appropriate experience in a related field may be considered.Minimum of one-year medical office experience.Intermediate language, basic math, intermediate reasoning ability.Ability to convey positive image and communicate tactfully and professionally with staff, patients and the public.Ability to work with diverse groups of people and to work under pressure.

Position Highlights and Benefits:  

 We care about your well-being, both physical and mental, which is why our benefit package includes:   

Wellness programs  Personalized health, dental, and vision insurance plansPaid time off  Long- and short-term leave  Retirement planning  Life insurance coverage  

Ministry/Facility Information: 

MercyOne Northeast Iowa provides expert health care to eight counties. MercyOne Northeast Iowa provides excellent, personalized care close to home to the communities in the Cedar Valley. With 491 licensed beds between the three medical centers, each providing 24-hour emergency lifesaving care, MercyOne is there for you in critical moments: 

MercyOne Waterloo Medical Center, an Area Level III Trauma Center and an accredited chest pain center MercyOne Cedar Falls Medical Center, Community Level IV Trauma Designation MercyOne Oelwein Medical Center, Community Level IV Trauma Designation 

With more than 2,500 colleagues, MercyOne is one of the largest employers in Northeast Iowa. 

MercyOne Medical Group – Northeast Iowa is made up of more than 30 primary care, pediatric, internal medicine and specialty clinics located throughout Black Hawk, Bremer, Buchanan, Benton, Butler, Fayette and Tama counties. 

Our Commitment to Diversity and Inclusion
 

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.