Work where every moment mattersEvery day over Hartford HealthCare employees come to work with one thing in common Pride in what we do knowing every moment matters here We invite you to become part of Connecticuts most comprehensive healthcare networkHartford HealthCare Medical Group is one of the largest medical practices in New England with multiple locations throughout Connecticut and Rhode Island We consist of a team of professionals ranging from Medical Assistants to Physician Assistants and everything in between Our physician led medical group enjoys an excellent reputation with patients and the medical community offering primary care urgent care and more than different specialtiesJob DescriptionResponsible for providing outstanding and professional customer service to ensure efficiency and promote a positive patient experiencebull Warmly greets and registers arriving patientsbull Answers incoming calls promptly and professionally evaluates priority and directs calls appropriately according to urgency and subject matterbull Schedules new patient appointments accurately and informs patients of essential preparation requirements prior to visitbull Reviews daily Televox report of appointment confirmations to ensure accurate schedule and appropriate communications with patientsbull Collects co payments and office charges as needed and explains office payment billing policies to patientsbull Ensures patients have a comfortable and inviting environment by maintaining a clean waiting room actively removing trash and keeping magazines current at the start of each session and throughout the dayWork where every moment mattersEvery day over Hartford HealthCare employees come to work with one thing in common Pride in what we do knowing every moment matters here We invite you to become part of Connecticuts most comprehensive healthcare networkHartford HealthCare Medical Group is one of the largest medical practices in New England with multiple locations throughout Connecticut and Rhode Island We consist of a team of professionals ranging from Medical Assistants to Physician Assistants and everything in between Our physician led medical group enjoys an excellent reputation with patients and the medical community offering primary care urgent care and more than different specialtiesJob DescriptionResponsible for providing outstanding and professional customer service to ensure efficiency and promote a positive patient experiencebull Warmly greets and registers arriving patientsbull Answers incoming calls promptly and professionally evaluates priority and directs calls appropriately according to urgency and subject matterbull Schedules new patient appointments accurately and informs patients of essential preparation requirements prior to visitbull Reviews daily Televox report of appointment confirmations to ensure accurate schedule and appropriate communications with patientsbull Collects co payments and office charges as needed and explains office payment billing policies to patientsbull Ensures patients have a comfortable and inviting environment by maintaining a clean waiting room actively removing trash and keeping magazines current at the start of each session and throughout the daybull High school diploma or equivalent preferredbull Relevant experience in a fast paced medical office highly preferredbull Epic experience preferredbull Positive customer focused approach with commitment to providing excellent patient carebull Ability to adapt quickly in a fast paced environment juggling multiple competing tasks and demandsbull Proven ability to work effectively in a team environmentbull Excellent verbal communication skills Ability to communicate in other languages highly desirablebull Strong computer skills Solid working knowledge of Microsoft Office softwarebull Basic working knowledge of medical terminologybull Ability to travel independently to satellite offices with or without advanced noticebull Strong working knowledge of insurance requirementsWe take great care of careersWith locations around the state Hartford HealthCare offers exciting opportunities for career development and growth Here you are part of an organization on the cutting edge helping to bring new technologies breakthrough treatments and community education to countless men women and children We know that a thriving organization starts with thriving employees we provide a competitive benefits program designed to ensure worklife balance Every moment matters And this is your momentbull High school diploma or equivalent preferredbull Relevant experience in a fast paced medical office highly preferredbull Epic experience preferredbull Positive customer focused approach with commitment to providing excellent patient carebull Ability to adapt quickly in a fast paced environment juggling multiple competing tasks and demandsbull Proven ability to work effectively in a team environmentbull Excellent verbal communication skills Ability to communicate in other languages highly desirablebull Strong computer skills Solid working knowledge of Microsoft Office softwarebull Basic working knowledge of medical terminologybull Ability to travel independently to satellite offices with or without advanced noticebull Strong working knowledge of insurance requirementsWe take great care of careersWith locations around the state Hartford HealthCare offers exciting opportunities for career development and growth Here you are part of an organization on the cutting edge helping to bring new technologies breakthrough treatments and community education to countless men women and children We know that a thriving organization starts with thriving employees we provide a competitive benefits program designed to ensure worklife balance Every moment matters And this is your moment