Summary:
The Patient Service Representative reports to the Practice Manager. The Patient Service Representative oversees and verifies the financial processes associated with patient services provided in the Practice. The Patient Service Representative greets patients performs registration check-in functions answers phones schedules patient appointments obtains referrals and authorizations processes forms and performs discharge process.
Responsibilities:
Oversees patient financial process to ensure patient payments (co-payments deductibles self pay) are obtained at time of service and are properly processed.
Verifies that all necessary information is complete and accurate; demographics referrals authorizations billing codes diagnoses information etc.
Completes end of day batch including reconciliation of arrived patient schedule and time of service payments within established time frame.
Provides clerical support for the practice. Orients and serves as a resource to new employees regarding department policies and procedures.
Maintains quality safety environmental and infection control in accordance with established department policies procedures and objectives.
Protects and preserves the patient�s right to privacy and confidentiality.
Travel to satellite offices to perform duties may be required.
Performs other related duties as required.
Other information:
BASIC KNOWLEDGE:
Knowledge normally acquired through completion of two year Medical Office Management/Medical Secretary program or equivalent experience in a physician�s medical office practice.
Lifespan is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin age ethnicity sexual orientation ancestry genetics gender identity or expression disability protected veteran or marital status. Lifespan is a VEVRAA Federal Contractor.
Location: Lifespan Physician Group Inc. USA:RI:Providence
Work Type: Full Time
Shift: Shift 1
Union: Non-Union
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