**Job Description** Kapi'olani Medical Center for Women & Children is Hawai'i’s only maternity, newborn and pediatric specialty hospital. It is well recognized as Hawai'i’s leader in the care of women, infants and children. With 253 beds, the not-for-profit hospital delivers 6,000 babies a year, and is also a medical teaching and research facility. Specialty services for patients throughout Hawai'i and the Pacific Region include intensive care for infants and children, 24-hour emergency pediatric and adult care, critical care air transport and high-risk perinatal care. Over 1,400 employees and more than 700 physicians provide specialty care at Kapi'olani. The hospital is home to the Kapi'olani Women’s Center and the Women’s Cancer Center, and offers numerous community programs and services, such as specialty pediatric clinics, the Kapi'olani Child Protection Center and the Sex Abuse Treatment Center. Kapi‘olani's Audiology department is composed of a multidisciplinary team of expertly trained professionals dedicated to providing audiology services and consultation for inpatients and outpatients at our central location and contract sites. The department includes the Cochlear Implant Team, which was formed in 2005 to provide critical services so that children can enter the world of sound without having to leave Hawai‘i for specialized treatment. In addition to an ear, nose and throat specialist, the team includes an audiologist, a speech/language pathologist, a clinical psychologist, a social worker, a physical and occupational therapist and, depending on the patient’s age, a school liaison. As the Patient Service Representative, you will help to ensure that our patients and their families receive warm, friendly and considerate assistance at our hospitals and clinics by acting as a liaison between patients of all ages and the professional staff of our hospitals and clinics, generally by performing a combination of clerical, reception and business duties. We are looking for someone sensitive and helpful, with excellent communication and customer service skills, ability to work effectively under minimal supervision, and a commitment to creating a healthier Hawai‘i. **Location:** Kapiolani Medical Center for Women and Children, Honolulu, HI **Work Schedule:** Day - 8 Hours **Work Type:** Full Time Regular FTE: 1.000000 **Bargaining Unit:** UPW **Exempt:** No **Minimum Qualifications:** High school or equivalent. Basic computer skills. One (1) year clerical support experience in a position with public contact or related experience. **Preferred Qualifications:** Basic medical terminology. Experience with EPIC. EOE/AA/Disabled/Vets Hawai‘i Pacific Health offers a comprehensive and competitive total rewards package that includes pay and benefits. The pay rate, if displayed, is the minimum hourly rate for the position. Rate of pay for selected candidates will be determined by various factors including knowledge, skills, abilities, relevant experience and training, as well as internal peer equity. **Position** Patient Service Rep - Audiology Services **Category** Administrative **Employment Type** Employee **Location** Kapiolani Medical Center for Women and Children, Honolulu, HI **Req ID** 27127