City/State: Farmington, Missouri Categories: Support Services Shift: Days Job Status: Full-Time Req ID: 86778 Pay Range: $15.00 – $21.82 / hour (Salary or hourly rate is based on job qualifications and relevant work experience) **Additional Information About the Role** + 40 hours per week + 7:30am-4:00pm + No weekends or holidays! + Epic experience preferred **Overview** As part of BJC HealthCare, **_Parkland Health Center_** offers a unique combination of world-class medicine along with the deep local roots and rich history of its three predecessors – Bonne Terre Hospital (opened in 1911), Mineral Area Regional Medical Center (1952), and Farmington Community Hospital (1969). Parkland Health Center has two locations in St. Francois County, Missouri – a full-service acute care hospital in Farmington as well as a rural emergency hospital in Bonne Terre. Parkland Health Center provides quality primary and secondary level inpatient and outpatient services to the people of St. Francois County and surrounding areas in southeastern Missouri. In addition, Parkland’s Farmington campus offers a full continuum of inpatient and medical-surgical and intensive care, obstetrics, geriatric psychiatry and emergency services, along with a wide variety of outpatient services including oncology services, an infusion center, a wound care clinic, and the Huckstep Heart and Lung Center. Bonne Terre is a Rural Emergency Hospital providing emergency services and outpatient services including medical observation, lab, radiology, and sleep study. **Preferred Qualifications** **Role Purpose** The Patient Services Representative acts as the initial point of contact for front office activity and helps directs the patient flow process at the physician office. This position performs patient check-ins and appointment scheduling. This position also maintains patient financial records and may serve as a switchboard operator as needed. **Responsibilities** + Handles telephone calls from patients and staff; forwards calls requiring triage. + Performs receptionist duties with close attention to detail and professionalism. + Verifies health insurance payment information and educates patients on the applicable regulations; collects payments and records data. + Performs data entry of service charges, to include the assignment of diagnostic codes and the entering of all physician and clinic related charges. + Coordinates information with Central Billing Office to ensure all charges are captured and properly collected. **Minimum Requirements** **Education** + High School Diploma or GED **Experience** + 2-5 years **Benefits and Legal Statement** **BJC Total Rewards** At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being. + Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date + Disability insurance* paid for by BJC + Pension Plan*/403(b) Plan funded by BJC + 401(k) plan with BJC match + Tuition Assistance available on first day + BJC Institute for Learning and Development + Health Care and Dependent Care Flexible Spending Accounts + Paid Time Off benefit combines vacation, sick days, holidays and personal time + Adoption assistance **To learn more, go to www.bjctotalrewards.com/Benefits (https://www.bjctotalrewards.org/Benefits)** *Not all benefits apply to all jobs The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer