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Position Summary

Provides a high level of customer service to patients. Responsible for all non clinical aspects of patient care.

Primary Position Responsibilities

1.Rev Cycle, Insurance Eligibility and Payments

2.Registration and Checkout

3.Scheduling

4.Electronic Health Record

5.General Office Duties

Work Contact Group (Internal/External)

HMC Employees, Providers, Patients & Families, Visitors, Vendors/Representatives

Reporting Relationships

Reports to (position):

Office/Practice Manager, Front Office Coordinator and/or Supervisor, Practice Director, Operations Manager

Supervises (position(s):

None

Qualifications

Minimum Education:

Required:

High School Diploma or Equivalent

Preferred:

None

Minimum Years of Experience (Amount, Type and Variation):

Required:

None

Preferred:

1-3 years experience in a Medical Office

License, Registry or Certification:

Required:

None

Knowledge, Skills and/or Abilities:

Required:

Excellent communication skills, detail oriented, multi-tasking skills, telephone etiquette