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Patient Service Representative - Cayuga Neurologic Services\n

Cayuga Health System began by joining two longstanding, independent hospitals into a cohesive health-care network providing seamless, comprehensive, community centered care for the residents of central New York. With the recent affiliation of Arnot Health and the establishment of Xtensys, an organization focused on the integration and strategic operations of this expanding health system, we are poised to become the premier care organization across New York.\u202f\n
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A Patient Service Representative needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment.\n
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Roles and Responsibilities:\n\nPatient intake, such as greet and check-in patients\/verify\/update patient demographics\nAssist patients with filling out consent forms\nReceive and process cash and credit card payments for medical services rendered\nInitiate calls, pages and triage phone calls.\nAssists in admissions, discharges, transfers and fulfills other customer service or clerical duties\n\n
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Required Skills and Experience:\n\nHigh school diploma or equivalent\nProfessional manner and appearance\nStrong interpersonal and communication skills\nMeticulous attention to detail\nAbility to work independently\nGood time management and prioritization skills\n\n
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Preferred Skills and Experience:\n\nCollege-level training\/education in a healthcare support field preferred\nPrevious EMR use\/training helpful\nProficient in Microsoft Office Suite (Word, Outlook) \nKnowledge of medical terms and practices preferred\n\n

Physical Requirements:\n\n80% standing 20% sitting\n\n
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Location and Travel Requirements:\n\nOnsite\n905 Hanshaw Road Suite A, Community Corners\n\n
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Pay Range Disclosure:\n\n$15 to $23.00 per hour\n\n
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Cayuga Health System and its affiliates are committed to treating all patients, providers, staff and volunteers equitably and with dignity, ensuring the highest levels of safety, care and respect, and striving to recognize and overcome biases and policies that contribute to disparities in healthcare access, equitable care and positive health outcomes for all.\n

We are proud to be an Equal Employment Opportunity employer, supporting the growth and health of our employees and community by embracing the rich diversity, needs and circumstances of all peoples and prioritizing opportunities to build a diverse and inclusive workplace. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable protected characteristics.\n
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If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact the Cayuga Health Talent Acquisition team at talentacquisition@cayugahealth.org.\n