Description We are offering a short term contract employment opportunity for a Patient Service Representative in Everett, Washington, United States within the Healthcare/NHS industry. As a Patient Service Representative, you will be a crucial part of our dedicated healthcare team, focusing on managing administrative tasks, facilitating patient appointments, and acting as a communication bridge between patients, caregivers, and our medical staff. Responsibilities: • Greet patients and their families, creating a welcoming environment within the oncology clinic. • Efficiently manage and confirm patient appointments using electronic systems. • Verify and manage patient insurance details, addressing any insurance-related inquiries. • Handle patient co-payments, deductibles, and payments for services provided and assist with billing queries. • Maintain accurate and confidential patient records, complying with healthcare privacy regulations such as HIPAA. • Serve as a communication link between patients, caregivers, and medical staff, relaying necessary information and messages. • Provide general administrative support, including handling phone calls, managing office supplies, and maintaining an organized reception area. • Collaborate with oncologists, nurses, and other healthcare professionals to coordinate patient care and address patient needs. • Exhibit empathy and compassion while addressing patient concerns, ensuring their needs are met promptly. • Schedule patient appointments and manage inbound telephone calls. • Ensure compliance with HIPAA patient privacy rules and handle electronic medical records. Requirements • Proficiency in handling inbound telephone calls, demonstrating excellent communication skills and patient service • Ability to multitask effectively, managing multiple responsibilities and prioritizing tasks in a fast-paced environment • Experience with using Electronic Medical Record (EMR) systems for maintaining patient records and scheduling appointments • Strong understanding and adherence to HIPAA compliance requirements, particularly the Patient Privacy Rule, ensuring the protection of patient information • Proven experience in scheduling patient appointments, coordinating with various departments and ensuring patient convenience and satisfaction TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .