Patient Service Representative
Robert Half Office Team
Description We are offering a permanent employment opportunity for a Patient Service Representative in the healthcare and social assistance industry, located in Syracuse, New York. This role involves a range of administrative and patient service tasks, in a hospital environment.
Responsibilities:
• Accurately and efficiently process patient credit applications.
• Maintain precise records of patient credit information.
• Respond to and resolve patient inquiries in a timely manner.
• Monitor patient accounts and take appropriate action when necessary.
• Ensure the availability of essential clinical information for each patient visit.
• Coordinate and maintain the Nurse Practitioner's schedule.
• Manage the submission and tracking of Release of Information forms generated at checkout.
• Assist in checking in patients as a backup.
• Handle incoming phone calls and inquiries as a backup.
• Utilize CRM and Allscripts software for patient charting, scheduling, and other administrative tasks. Requirements • Minimum of 2 years experience in a Patient Service Representative role or similar position within the healthcare industry.
• Proficiency in using Allscripts software for healthcare management.
• Demonstrated experience with CRM systems, preferably within a healthcare setting.
• Ability to effectively manage and respond to inbound calls.
• Experience in obtaining authorizations from insurance companies and other parties.
• Skills in creating and interpreting charts and graphs for patient data.
• Experience in managing patient check-in processes.
• Ability to handle and manage medical charts and patient records efficiently.
• Proven experience in coordinating schedules for patients, healthcare providers, and facility utilization. TalentMatch®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
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