Patient Service Representative
Cardinal Health
**_What Clinical Services contributes to Cardinal Health_**
Clinical Care Delivery provides high quality, patient-centered care focused on diagnosing, treating and managing care while ensuring the safety, efficiency and effectiveness of the practice.
**Job Purpose:** The Patient Concierge is the first point of contact for patients, and family members in the Comprehensive and Imaging centers.
**Essential Functions:**
· Greet patients and families.
· Answer center telephones, distribute faxes, and prepare customer files.
· Schedule patient appointments.
· Receive and correctly record receipts of patient payments.
· Enter, verify and update patient demographic and insurance information.
· Obtain insurance verifications (VOB), pre-authorizations and pre-determinations.
· Process requests for records from outside sources.
· Scan data into document imaging software.
· Regular attendance and punctuality.
· Contributes to team effort by accomplishing related results as needed.
· Ensures that all processing and reporting deadlines are consistently achieved.
· Perform any other functions as required by management.
**Qualifications and Education Requirements**
· Ability to work a flexible schedule (including overtime, and weekends), as necessary.
· Ability to type 40 wpm.
· Valid Driver’s license & reliable transportation.
· High School Diploma or equivalent.
· Experience accessing and updating an EMR system.
**Preferred Skills**
· Knowledge of medical terminology.
· One year of office experience preferred.
Required Competencies
Excellent judgment, dependability, conscientious performance. Detail oriented. Exceptional interpersonal and communication skills. Caring and empathetic. High ethical standards. Mechanical ability and manual dexterity for operating complicated equipments.
**Location**
cCARE Cancer Center: High Desert
12998 Hesperia Road Suite 204
Victorville, CA 92395
**Starting Pay rate:** $21 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with myFlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 4/14/2025 *if interested in opportunity, please submit application as soon as possible.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (https://www.cardinalhealth.com/content/dam/corp/email/documents/corp/cardinal-health-online-application-privacy-policy.pdf)
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