Winsted, Connecticut, USA
25 days ago
Patient Service Representative (Medical Office, EPIC) - Outpatient Rehab
Work whereevery moment mattersEvery day over Hartford HealthCare colleagues come to work with one thing in common Pride in what we do knowing every moment matters here We invite you to become part of Connecticutrsquos most comprehensive healthcare network as a Patient Service RepresentativeHartford HealthCare Rehabilitation Network is the premier rehabilitation provider in Connecticut We provide rehabilitation services across the continuum acute care hospitals long term care facilities sub acute rehabilitation homecare outpatient centers and in community settings such as senior centers work sites and schools and colleges We offer over outpatient locations with a variety of specialists including oncology womenrsquos health sports medicine physical therapy occupational therapy and speech language we are known for our commitment to high quality customer focused outcomesPosition DescriptionPatient Service Representative PSR is responsible for the smooth operations of all the front deskreception area functions as well as other administrativeclerical duties within outpatient office Responsibilities include but are not limited to overall customer service patient registration scheduling and insurance verification Exceptional communication and interpersonal skills are required to be successful in this role Reports to ManagerWork whereevery moment mattersEvery day over Hartford HealthCare colleagues come to work with one thing in common Pride in what we do knowing every moment matters here We invite you to become part of Connecticutrsquos most comprehensive healthcare network as a Patient Service RepresentativeHartford HealthCare Rehabilitation Network is the premier rehabilitation provider in Connecticut We provide rehabilitation services across the continuum acute care hospitals long term care facilities sub acute rehabilitation homecare outpatient centers and in community settings such as senior centers work sites and schools and colleges We offer over outpatient locations with a variety of specialists including oncology womenrsquos health sports medicine physical therapy occupational therapy and speech language we are known for our commitment to high quality customer focused outcomesPosition DescriptionPatient Service Representative PSR is responsible for the smooth operations of all the front deskreception area functions as well as other administrativeclerical duties within outpatient office Responsibilities include but are not limited to overall customer service patient registration scheduling and insurance verification Exceptional communication and interpersonal skills are required to be successful in this role Reports to ManagerHigh school diploma or equivalent requiredBasic computer operating knowledge and basic math skills for handling monetary transactions requiredHighly preferred Medical office experience advanced secretarial education knowledge of medical terminology and third party billingreimbursementCritical Success Factors Exemplary customer service skills Excellent interpersonal written and verbal skills are required Ability to work and handle a fast paced diversified working environment Requires effective organizational and interpersonal skills needed for anticipating and reacting to various needs of both patients and medical personnel Ability to multi task and address multiple priorities simultaneouslyWe take great care of careersWith locations around the state Hartford HealthCare offers exciting opportunities for career development and growth Here you are part of an organization on the cutting edge ndash helping to bring new technologies breakthrough treatments and community education to countless men women and children We know that a thriving organization starts with thriving employees we provide a competitive benefits program designed to ensure worklife balance Every moment matters And this isyour momentHigh school diploma or equivalent requiredBasic computer operating knowledge and basic math skills for handling monetary transactions requiredHighly preferred Medical office experience advanced secretarial education knowledge of medical terminology and third party billingreimbursementCritical Success Factors Exemplary customer service skills Excellent interpersonal written and verbal skills are required Ability to work and handle a fast paced diversified working environment Requires effective organizational and interpersonal skills needed for anticipating and reacting to various needs of both patients and medical personnel Ability to multi task and address multiple priorities simultaneouslyWe take great care of careersWith locations around the state Hartford HealthCare offers exciting opportunities for career development and growth Here you are part of an organization on the cutting edge ndash helping to bring new technologies breakthrough treatments and community education to countless men women and children We know that a thriving organization starts with thriving employees we provide a competitive benefits program designed to ensure worklife balance Every moment matters And this isyour moment
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