Patient Service Specialist Job ID 319850 Location US-IL-West Frankfort Experience (Years) 0 Category Administrative - Administrative Services Street Address 326 East Main Street Company NovaCare Rehabilitation Position Type Full Time Overview

Patient Service Specialist

West Frankfort, IL

 

Position will serve as PSS for the West Frankfort clinic. Potential scheduled 8 am to 6 pm on Monday, Thursday and Friday. 2 pm to 6 pm on Tuesday and 8 am to 4 pm on Wednesday. APPLICANT MUST BE ABLE TO WORK UNTIL 6 PM ANY NIGHT OF THE WEEK.

 

 

Location: 326 E. Main Street, West Frankfort, IL 62896

Position Type: Full Time

Schedule: Monday-Friday (Available 7 am to 6 pm Monday through Friday)

Compensation: Hourly Rate - $15.90 - $16.00/hour based on experience

Sign On Bonus Available

 

 

 

When patients enter our outpatient physical therapy center, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

 

Check out the video below for additional insight into the work of our Patient Service Specialists! 

 

Responsibilities ResponsibilitiesGreet and register patients and provide information about what to expect during their visit and information about their next appointment as they check outSchedule patient appointments in person and via phoneCollect co-pays from patients, manage payer approvals and conduct insurance authorizations and verificationsRegular communication with parties such as therapists, insurance companies, attorney offices, translation companies, market operational leaders and business development team

 

Qualifications

 

Qualifications

Minimum Qualifications:

High School Diploma or GED required

Preferred Qualifications:

1 Year of Front Desk ExperiencePrevious Therapy Experience

Physical Requirements:

Ability to communicate clearly and professionally with co-workers and patientsAbility to multi-task phone, computer, and in-person interactionsAbility to use computer scheduling software (with appropriate training)Visual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written directionAbility to speak and hear sufficiently to understand and give directionsAppropriate manual dexterity to enable typing (including 10-key) and mouse use throughout a work day/shiftAbility to walk, stand, bend, and reach consistently throughout a work day/shiftAbility to lift up to 25lbs, safely, from ground to waist using proper body mechanicsAbility to carry office supplies up to 10lbs Additional Data

Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal-opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.