Patient Service Specialist - Float Job ID 315620 Location US-MI-Lansing Experience (Years) 0 Category Administrative - Administrative Services Street Address 3370 East Jolly Road Company NovaCare Rehabilitation Position Type Full Time Overview

Patient Service Specialist - Float

Position is for a float PSS that will travel around market to cover multiple centers.

Lansing, MI

 

 

Location: 3370 E. Jolly Rd, Suite B, Lansing, MI 48910 (Home Clinic)

Position Type: Full Time

Schedule: Monday-Friday

Compensation: Starting at $16.00 - More based on experience 

 

When patients enter our outpatient physical therapy center, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

 

Check out the video below for additional insight into the work of our Patient Service Specialists! 

 

Responsibilities

 

Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check outSchedule patient appointments in person and via phoneRegular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development teamCollect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications Qualifications

 

Qualifications

Minimum Qualifications:

High School Diploma or GED required1 Year of Front Desk Experience1 Year of Scheduling Experience

Preferred Qualifications:

Health Care Experience Insurance Verification Experience

Physical Requirements:

Ability to walk, stand, bend, and reach consistently throughout a work day/shiftAppropriate manual dexterity to enable typing (including10-key) throughout a work day/shiftAbility to lift up to 25lbs, safely, from ground to waist using proper body mechanicsAbility to carry office supplies up to 10lbsVisual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written directionAbility to speak and hear sufficiently to understand and give directions Additional Data

Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal-opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.