Sentara Health is currently seeking a Patient Services Coordinator at our Sentara Norfolk General Hospital in Norfolk, Virginia. 

Hours/Shift: Full-Time Days

Sentara Benefits:

We are setting the standard for medical excellence within a vibrant, creative, and highly productive workplace. Sentara offers exciting benefits including medical, dental, vision, paid annual leave, paid parental leave, emergency caregiver leave, educational assistance, student loan paydown, 403(B), 401(K) and more! For more information about our employee benefits click Benefits - Sentara (sentaracareers.com) 

Join our team! Be a part of an excellent healthcare organization who cares about People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serve! The people of the communities that we serve have nominated Sentara “Employer of Choice” for over ten years. U.S. News and World Report has recognized Sentara as having the Best Hospitals for 15+ years.

Position Overview:

As a Patient Services Coordinator with Sentara, you will coordinate activities for specific physician practices, including insurance verification/obtaining precertification, scheduling, pre-registration, and order transmission (faxing). The purpose of this position is to ensure maximum reimbursement and reduce denials related to incomplete insurance information and/or authorization. The Patient Services Coordinator maintains statistics and acts as liaison between clinical testing sites and physicians' offices.

Education Required:

High School Diploma

Two of the four are required:

-Two years of experience in a healthcare environment.

-Completion of healthcare related certificate program.

-Associate’s Level Degree or higher.

-Transferable skills (i.e., One year or more in a call center, customer service, etc.)

Experience Preferred:

Healthcare Environment

Skills Required:

Technology/Computer, Customer Service Orientation, Microsoft Office

Keywords: #INDEED, Customer Service, insurance verification, insurance authorization, Talroo-Allied Health, administrative, secretarial, call center, customer service, statistics, non-clinical, monster