Welcome page Returning Candidate? Log back in! Patient Services Coordinator Job Locations US-NC-Hickory ID 2024-11892 Category Front Office Support Position Type Full Time

We are coming to the Charlotte market and surrounding cities in early 2025.

 

Our Patient Services Coordinators (PSCs) support our clinicians as they strive to serve their patients using research-driven treatments to provide relief and restoration of their normal life. 

 

As a PSC you will interact and build relationships with patients, insurance providers, and medical professionals to create streamlined scheduling and financial workflows. Daily tasks could include processing insurance verifications, managing prior authorizations, and following up on physician referrals. A patient-centered mindset and the ability to work autonomously will elevate your success in the role.

 

Your Responsibilities as a Patient Services Coordinator

Reconcile patient payments and units billed while following HIPAA guidelinesFollow appropriate processes for Insurance Verification and/or benefits managementObtain authorization and/or prior authorizationOver the counter collections and reconciliation of all charges weekly and monthlyMaintain relationships with patients, providers, clinicians, and internal operational departments

What You Will Get 

In addition to the standard benefit offering, you can expect to receive

Competitive compensation with ability to earn performance-based incentivesProfessional development through strategic internal platformsPotential for career progression with a nation-wide companyFitness incentive, insurance benefits, employee assistance program, paid time off and extended illness bank

Qualifications

PT Solutions requires at minimum, a High School or GED diploma. Submission of diploma for the highest level of education obtained will be required.1-2 years of customer service experience (experience with healthcare preferred)

 

Pay Range:

$15 - $18 per HourAny posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

 

Schedule:

Full-time Mon-Fri (schedule varies)

Expanding Access to Quality Care

At PT Solutions, we’re more than colleagues; we’re a tight-knit community united in our mission to expand access to quality care. Our commitment to you is evident in our industry-leading professional development opportunities. From ongoing evidence-based clinical education to dedicated mentorship opportunities and an APTA-accredited Orthopaedic Residency Program, we propel our clinicians toward excellence in physical therapy, occupational therapy, speech-language pathology, and athletic training.

As we aim to be the go-to rehabilitation provider, we seek committed professionals eager to join us in that mission. A career with PT Solutions is an opportunity to shape the industry and make a lasting impact. 

Let’s go further together and transform care. Join the #PTSLife today! 

To see what #PTSLife is like, visit Instagram, Facebook, and LinkedIn.

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