Overview M Health Fairview is seeking a Patient Services Coordinator! This is a full time opportunity with 80 hours per a 2-week pay period and is benefit eligible! Minimum pay starts at $20.01 an hr. The Patient Services Coordinator (PSC) for Language Services Operations Center performs a number of duties throughout the day, including answering phones, scheduling and rescheduling patients and clerical work. The PSC must have knowledge of computers, database/word processing software and standard office procedures and equipment. A candidate for this position must also possess excellent customer service and communications skills. Responsibilities Job Description Completes scheduling functions Demonstrates excellent customer service skills Produces efficient and accurate schedules and associated reports Records and updates schedule changes accurately, communicating changes to all involved staff Seeks out solution to time conflicts directly through parties involved and other available resources. May scan pertinent documents into the patient record May inform patients if there is an unexpected change in their scheduled appointment, including offering other options, rescheduling or cancelling Completes clerical and reception duties Answers, screens, and responds to telephones calls Reviews and routes scans, faxes, inter-departmental or postal service mail Takes and leaves concise messages for patients and responds as requested Makes new patient packets Pulling and tallying data Word processing Report development Develops and implements office/department procedures to maintain systems and records Orders supplies and monitors par levels for the department Locates and orders repairs and service requests Maintains databases, files and records on a regular basis according to established procedure Completes the Medicare and Medical Assistance certification, as applicable The PSC working in settings that are providing patient care are responsible for: Checking in patients Facilitates all necessary paperwork Obtains all necessary patient consent and delivers privacy and bill of rights information Gathers patient demographic Obtains necessary signatures Ensuring waiting room and front desk appearance is professional and clean Organization Expectations, as applicable: Demonstrates ability to provide care or service adjusting approaches to reflect developmental level and cultural differences of population served Partners with patient care giver in care/decision making. Communicates in a respective manner. Ensures a safe, secure environment. Individualizes plan of care to meet patient needs. Modifies clinical interventions based on population served. Provides patient education based on as assessment of learning needs of patient/care giver. Fulfills all organizational requirements Completes all required learning relevant to the role Complies with and maintains knowledge of all relevant laws, regulation, policies, procedures and standards. Fosters a culture of improvement, efficiency and innovative thinking. Performs other duties as assigned Qualifications Required Education NA Experience NA License/Certification/Registration NA Preferred Education Vocational/Technical training or Associate Degree Experience 1+ years’ experience as a scheduler/administrative assistant in a healthcare setting License/Certification/Registration NA EEO Statement EEO/AA Employer/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status