Sentara Health is now hiring a Patient Services Coordinator (Remote)!

This is a full-time & 100% remote position within Virginia.

Job Location

Virginia remote

Shift

First Day shift (8 AM to 5 PM EST Mon - Fri)

Type

Fulltime

Hours

40 hours a week

Job Description

The patient Service Coordinator works in a collaborative role with all members of the professional healthcare team and with community service agencies to coordinate care for members to improve health outcomes. Assists with gathering information for the health care team regarding barriers or other health information. Implements the interventions to promote improved health and compliance with the recommended plan of care, as approved by the Health Care Team. This includes functions associated with the screening for changes in health status, coaching for improved self-management, reminders of necessary testing as determined by clinical guidelines, and support of the professional clinical staff in Health Care Services.

May serve as a key resource in supporting the clinical authorization processes, and coordinating linkage between members, primary care providers, specialty providers, and other insurance companies. Includes supporting the referral process from providers, as well as pre-authorization approvals for medications and other services as ordered/requested by providers. May provide other general administrative functions such as drafting correspondences, scheduling appointments, organizing and maintaining records and files, and providing assistance to members.

Minimum Qualifications Required

Required to have a High School Graduation Diploma or EquivalentRequired to have a minimum of 2 years work experience in a clinical settingData entry experienceGood Typing skills

This role is fully remote within Virginia.

Keywords Data entry, JIVA, healthcare

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