Welcome page Returning External Candidate? Log back in! Patient Services Rep Location US-NJ-Camden Job ID 30681 Category Clerical Shift 1 Type Full Time Department Name Clinical Cooper Cooper Adv Care Center Kroc Center About Us

At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs.  Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development.

 

Discover why Cooper University Health Care is the employer of choice in South Jersey.

Short Description

This position has a strong emphasis on customer service to our patients.

Must ensure quality patient scheduling, positive telephone etiquette and customer
satisfaction in support of the mission of Cooper University Hospital.

Serve as the front line contact person for all incoming patients.

Greet, register, schedule, collect point of service copays and provide general information to
patients and their families using AIDET.

Must have the ability to be organized, take independent action and project Cooper’s values
to both customer and co-workers.


Serves as patient’s non-clinical navigator during discharge coordination.

Experience Required

Minimum one year of recent registration or billing experience working in a medical facility preferred.

 

Proficiency in patient registration, scheduling, medical insurance pre-certifications, authorizations and referrals preferred.

 

Epic experience preferred.

 

Excellent organizational, written/verbal communication and teamwork skills.

 

Demonstrated performance of excellent customer service skills.

Education Requirements

High School Diploma or equivalent required.

Special Requirements

Customer service oriented attitude/behavior as well as a pleasant and poised demeanor and excellent phone etiquette. 

 

Must possess excellent communication skills both verbal and written. Must be skilled in the use of computers.

 

NAHAM Certified Healthcare Access Associate (CHAA) certification preferred.

Options Apply for this job onlineApplyShareRefer this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Cooper University Health Care is an Equal Opportunity Employer and is committed to equal employment opportunity for all team members. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, or any other status protected by law or regulation. To request reasonable accommodation, contact HRRecruitment@CooperHealth.edu View Apply Start Completed Application FAQs

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