Patient Services Rep-Comprehensive Family Medicine-Part Time, Day Req #: 45008
Category: Billing/Collections/Registration
Status: Part-Time
Shift: Day
Facility: Barnabas Health Medical Group
Department: Comprehensive Family Medicine
Location: Barnabas Health Medical Group, Warren, Warren, NJ 07059

Hours of Operation:

Monday, Tuesday and Wednesday: 8:00AM-3:30PMThursday: 12:00PM-6:30PMOne Saturday a Month, 9:00AM-12:00PM

JOB SUMMARY:

The Patient Service Representative (PSR) works with the practice physicians, manager, and support staff to ensure patient satisfaction and efficient operations. PSRs prepare for patient visits, triage practice calls, schedules patient appointments, and performs routine clerical tasks. The PSR acts as a practice ambassador contributing to overall patient experience, safety, and privacy.

Duties/Responsibilities:

Performs patient check-in and check-out functionsAnswers routine questions in person and over the telephonePerforms basic clerical functions such as copying, scanning, faxing, sorting and distributing mailCreates and maintains health record information, files and organizes as neededCoordinates with insurance providers and handles pre-authorizations and certifications as necessary

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

REQUIREMENTS/QUALIFICATIONS:

High School Diploma or GED requiredRelevant experience and/or training, or equivalent combination of education and experiencePrevious medical receptionist experience or background in general office, preferredDemonstrates a clear understanding of the importance of patient satisfaction and safetyStrong oral and written communications skillsAttention to accuracy and detailAble to multitask and work under pressureAbility to work independently and in a team environmentKnowledge of medical terminology and electronic medical record (EMR) systems preferred

We offer a great work environment, competitive rates and excellent benefits, including:

Medical/Dental/Vision plans401 (k)Vacation/Personal/Holiday/Sick Time OffShort & Long Term DisabilityBasic Life & Accidental Death InsuranceTuition ReimbursementHealth Care/Dependent Care Flexible Spending Accounts

RWJBarnabas Health is an Equal Opportunity Employer