Patient Services Specialist - Physical Therapy Department working at Providence Holy Family Hospital in Spokane, WA, employed by Providence St. Luke's Rehabilitation Medical Center

Shift Details: Full-time, Day shift, 40 hours a week

Under the general direction of department leadership, the Patient Services Specialist performs a variety of tasks related to patient scheduling, pre-registration, and authorization/verification of benefits in a fast paced, ever changing environment. The Patient Services Specialist cultivates working relationships between therapists, practitioners, and patients. All employees are expected to be pleasant, respectful and courteous in all interactions with patients, families, staff, and visitors of the ministry, as well as being a positive representative of the medical center at all times.

Providence caregivers are not simply valued – they’re invaluable. Join our team at St. Lukes Rehabilitation Inst and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications: 

1 year - Experience with patient scheduling.

Preferred Qualifications: 

1 year - Billing or insurance company experience.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.